TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reseñas (2.286)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
10 de mayo de 2023

Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.

Historical Wear
Estados Unidos
20 minutos usando la aplicación
TYDAL respondió 11 de mayo de 2023

Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager

2 de mayo de 2023

Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.

Mama Seats
Estados Unidos
20 minutos usando la aplicación
TYDAL respondió 3 de mayo de 2023

Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager

29 de agosto de 2022

La atención recibida fue más de lo que esperaba, realmente fue de gran ayuda para configurar correctamente la app en mi tienda.

ledsandwatts
México
21 minutos usando la aplicación
TYDAL respondió 30 de agosto de 2022

¡Tus amables palabras son muy apreciadas! 🤩 ¡Muchas gracias por los comentarios positivos y la revisión de 5 estrellas! Saludos, Kevin

21 de noviembre de 2022

The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.

Jael Jewels
Australia
20 minutos usando la aplicación
TYDAL respondió 21 de noviembre de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

24 de mayo de 2023

Great support! They work fast and give great advice. will recommend to friends definitely 10/10 from me

Pet Essentials Tauranga Online Pet Food
Nueva Zelanda
20 minutos usando la aplicación
TYDAL respondió 25 de mayo de 2023

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our support team. We take pride in providing quick and helpful advice to our customers. Thanks for the recommendation! - Lea, Rivo Support Manager

26 de octubre de 2022

Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!

Customsbydonyelle
Estados Unidos
20 minutos usando la aplicación
TYDAL respondió 26 de octubre de 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

19 de enero de 2023

Abbie was extremely helpful and also provided sufficient advice for my new store! Everyone would love to have Abbie for their service needs! Truly appreciate her I would give more than 5 stars. Thanks again Abbie.

Maraa Designs

Maraa Designs
Estados Unidos
20 minutos usando la aplicación
TYDAL respondió 19 de enero de 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

13 de diciembre de 2022

Habe bisher zwei Apps von Rivo installiert. Newsletter, Pop-up und die Review-App. Beide top Apps. Das Team ist sehr freundlich und hilfsbereit. Sie haben viel Geduld und gehen auf jede Frage ein. Toller Service!

ilmnafi
Alemania
20 minutos usando la aplicación
TYDAL respondió 13 de diciembre de 2022

Wunderbar! 🎉Vielen Dank, dass Sie unsere Apps nutzen, und wir sind immer für Sie da, wann immer Sie uns brauchen. Ihre positive Bewertung wird sehr geschätzt! Alles Gute, Kevin

26 de enero de 2023

Arianne was super helpful and friendly too. The app fits in great with our store, would 100% recommend!

PUREMESS
Reino Unido
20 minutos usando la aplicación
TYDAL respondió 26 de enero de 2023

We're so glad our app fits in great with your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

22 de abril de 2023

So far so good. Abbie in support was great. We will see if we can get some reviews to help increase our know, like, trust factor.

Now Found
Estados Unidos
20 minutos usando la aplicación
TYDAL respondió 24 de abril de 2023

Great to hear you had a positive experience with Abbie in support! Getting reviews can definitely boost your credibility and trust with customers. Feel free to reach out anytime if you need help! - Lea, Rivo Support Manager