TYDAL Product Reviews App
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Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.
Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager
Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.
Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager
La atención recibida fue más de lo que esperaba, realmente fue de gran ayuda para configurar correctamente la app en mi tienda.
¡Tus amables palabras son muy apreciadas! 🤩 ¡Muchas gracias por los comentarios positivos y la revisión de 5 estrellas! Saludos, Kevin
The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
Great support! They work fast and give great advice. will recommend to friends definitely 10/10 from me
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our support team. We take pride in providing quick and helpful advice to our customers. Thanks for the recommendation! - Lea, Rivo Support Manager
Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin
Abbie was extremely helpful and also provided sufficient advice for my new store! Everyone would love to have Abbie for their service needs! Truly appreciate her I would give more than 5 stars. Thanks again Abbie.
Maraa Designs
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Habe bisher zwei Apps von Rivo installiert. Newsletter, Pop-up und die Review-App. Beide top Apps. Das Team ist sehr freundlich und hilfsbereit. Sie haben viel Geduld und gehen auf jede Frage ein. Toller Service!
Wunderbar! 🎉Vielen Dank, dass Sie unsere Apps nutzen, und wir sind immer für Sie da, wann immer Sie uns brauchen. Ihre positive Bewertung wird sehr geschätzt! Alles Gute, Kevin
Arianne was super helpful and friendly too. The app fits in great with our store, would 100% recommend!
We're so glad our app fits in great with your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin
So far so good. Abbie in support was great. We will see if we can get some reviews to help increase our know, like, trust factor.
Great to hear you had a positive experience with Abbie in support! Getting reviews can definitely boost your credibility and trust with customers. Feel free to reach out anytime if you need help! - Lea, Rivo Support Manager