TYDAL Product Reviews App

TYDAL Product Reviews App

Reseñas (3.250)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
28 de octubre de 2022

While verifying my shop to remove the app branding, Abbie messaged me to help with the process. She was helpful, friendly and knowledgeable. She had a couple good suggestions for the site. One of them I was already working on, but the other was functional on my (Android) devices. It was good to know there is an issue with it not showing up on MacBook. Now I know I need to work on fixing that. Thanks again for your help Abbie!

Simply ART by JMichelle
Estados Unidos
35 minutos usando la aplicación
TYDAL respondió 31 de octubre de 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are always here for you. Best wishes, Kevin

1 de agosto de 2023

Pete was awesome! He is very helpful and offered a pleasant experience. He made me aware of other options that would benefit my business which was very helpful.

Adriane B. Beauty
Estados Unidos
35 minutos usando la aplicación
TYDAL respondió 4 de agosto de 2023

Thanks so much for the kind words, really means a lot! So glad our team could help and provide a pleasant experience. We're here for you anytime! 🙌
- Lea & Rivo Team

17 de noviembre de 2022

Thank your Jel for your amazing support today.
I just installed the app so I need to check if it works on a long period of time.

THATGUY-SHOP
Italia
35 minutos usando la aplicación
TYDAL respondió 17 de noviembre de 2022

Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

2 de julio de 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Sabeafie
Estados Unidos
35 minutos usando la aplicación
TYDAL respondió 4 de julio de 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

9 de diciembre de 2022

Jel from Rivo is the best! Super profesional and helpful . Love it and great app! I searched for a long time for this kind of app.

TWINDECO
Rumanía
35 minutos usando la aplicación
TYDAL respondió 11 de diciembre de 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

22 de mayo de 2023

Pete was very efficient and helpful with my questions. He provided insight and made my user experience a breeze. I'm excited about using this app!

Earthen Escapes
Estados Unidos
34 minutos usando la aplicación
TYDAL respondió 23 de mayo de 2023

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide top-notch assistance and help make your experience with our app a breeze. We can't wait for you to explore all the exciting features and get the most out of it! - Lea, Rivo Support Manager

18 de mayo de 2023

Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!

Crystal Gaia
Estados Unidos
34 minutos usando la aplicación
TYDAL respondió 18 de mayo de 2023

Thank you so much for your incredible review! We're glad to hear our team exceeded your expectations and provided exceptional service. We appreciate your business and hope to continue providing you with top-notch support. - Lea, Rivo Support Manager

27 de noviembre de 2022

Absolutely brilliant! we use the pop-up app from Rivo and that's great to! brilliant customer service really makes you feel in safe hands!

VeganmuscleGymwear
Reino Unido
33 minutos usando la aplicación
TYDAL respondió 27 de noviembre de 2022

Wonderful! We're so excited that you like our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

16 de septiembre de 2023

Reviewing just based on customer service which has been excellent, amazing and helpful even before my launch!

Buckhaven Candle Company
Estados Unidos
32 minutos usando la aplicación
TYDAL respondió 18 de septiembre de 2023

Thank you for your kind words! We're thrilled to hear that our team has been helpful. It's our pleasure to assist you!
- Lea & Rivo Team

31 de diciembre de 2022

Wonderful customer service, Jel is the best customer service rep i have spoken to in many years! Highly Recommend

Zava Skin Care
Reino Unido
33 minutos usando la aplicación
TYDAL respondió 1 de enero de 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin