TYDAL Product Reviews App
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Great service is being provided by Rivo, and they offer free service to begin with which is incredible
Thanks for the amazing review! 🙌 We're thrilled that you loved our app and service. Thanks for choosing Rivo! 💙
- Lea & Rivo Team
Excellent customer service. Abbie was very friendly and helpful. Would definitely recommend this app
Awesome! Thank you so much for the 5-stars and for recommending us to the Shopify community!
Cheers, Kevin
O app é muito bom e o atendimento foi espetacular. Há muito tempo não via um atendimento tão divertido.
Sua avaliação colocou um grande sorriso em nossos rostos! Muito obrigado por tomar o tempo para compartilhar seu feedback.
Abraços, Kevin
Paul was so super helpful and answered all my questions. This app will be so useful and I have to say the customer service is excellent!!! As a small business owner, having a great product review app is so useful to my business. Thank you so much, Paul!!! Amazing customer service!!!! :)
Thank you for your kind words! 😊 We’re thrilled to hear that you found our app useful for your store. It’s customers like you who make our day! Thanks again and we're here to assist you every step of the way.
- Lea & Rivo Team
Product was not working properly, as the status of my reviews were not properly showing. They would not give a timeline for a fix, and their communication with me was spotty and they would go radio silent for long periods of time. I did not get the sense that they cared about my business at all. Issue was never resolved.
Hi Nova Nails,
This is Lea from Rivo! Thank you for bringing this to our attention, and so sorry for the trouble this issue has caused. I've reached out to you to offer help and resolve this issue. Please feel free to reply to our email thread or contact me directly at lea@rivo.io. We would be happy to assist you in any way we can.
Best regards, Lea
Great app + the customer service was really helpful!!
10/10 would recommend.
Thanks for taking the time to leave a review! So glad you had a great experience with our app and found our support helpful. We appreciate the recommendation! 👍🏼
- Lea & Rivo Team
Abbie was terrific! I quickly spoke to two representatives (different apps) who were extremely helpful within a 30min window (shout out to quick replies ). Abbie was a delight to talk to! I won't ever hesitate to reach out to the Rivo staff!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Just started with this review app but have used others from Rivo and all work perfectly. Look forward to see how well this review app works as well. Lance was amazing and helped me with all I needed to get done quickly
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin
Paul was fantastic. He was super quick to answer all of questions. Excellent customer service @ rivo. Highly recommended.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
the app is very easy to install. Chatted with customer support and it was very friendly. Didn't use the app yet as the store isn't launched.
Thank you so much for taking the time to share your experience with us! We're glad to hear that you found our app easy to install and our customer support friendly. Don't hesitate to reach out if you need any assistance in the future! - Lea, Rivo Support Manager