TYDAL Product Reviews App

TYDAL Product Reviews App

Reseñas (3.788)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
7 de noviembre de 2024

Nice app and customer service!

Petite Pawtiques
China
7 días usando la aplicación
TYDAL respondió 11 de noviembre de 2024

Thanks! We're glad you're enjoying the app and our customer service. 😊
- Kevin & TYDAL Team

15 de octubre de 2024

I had a great experience setting up the app, thanks to Sam! He was incredibly quick to assist. His support made everything smooth and straightforward. Highly recommend his help!

Furry ID.
Francia
Alrededor de 2 horas usando la aplicación
TYDAL respondió 17 de octubre de 2024

So happy to hear about your smooth setup experience! Thanks for recommending our support team—we're here whenever you need us!
- Kevin & TYDAL Team

11 de agosto de 2024

Very easy to set up and use. The support team (Sam) is a great value to the team, efficient and helpful. Impressed by the app. Met all my needs and does not have unnecessary gatekeeping

Qohyrah
Singapur
4 días usando la aplicación
TYDAL respondió 13 de agosto de 2024

Thanks for the awesome review! We're glad the app meets your needs and that our support team has been helpful. No gatekeeping here—just great features for you to enjoy!
- Kevin & TYDAL Team

18 de noviembre de 2024

Sam was great with helping me remove the Tydal branding as well as answering a few questions about customization.

KC Swag
Estados Unidos
Alrededor de 3 horas usando la aplicación
TYDAL respondió 20 de noviembre de 2024

Thanks for sharing your positive experience. We're always here to help with customization and any other questions you might have! 😊
- Kevin & TYDAL Team

11 de junio de 2024

Customer service is great. App it's self is easy to navigate. Only negative thing to say, when looking at reviews that are left on products, it is sometimes frustrating. When you click on one review, it brings up an entirely different review and it is impossible to get to the intended review at times. Other than that glitch that needs working out, great app to have!

gussied up online
Estados Unidos
Más de 1 año usando la aplicación
TYDAL respondió 13 de junio de 2024

Thanks for the feedback! We're thrilled you love our customer service and find the app easy to use. We'll work on fixing that review glitch ASAP!
- Kevin & TYDAL Team

30 de octubre de 2024

Jamie was so helpful in helping me set up the TYDAL review app! She was very informative and gave me links to additional instruction pages. I felt like she truly cared about my website and even gave me additional tips on how to improve. I am so impressed by their customer service!

EnchantedLakesCo
Estados Unidos
30 minutos usando la aplicación
TYDAL respondió 4 de noviembre de 2024

We're thrilled about your positive setup experience and our helpful customer service! Thanks for sharing your feedback. We're here whenever you need us!
- Kevin & TYDAL Team

1 de septiembre de 2024

Gostei muito do aplicativo e do atendimento do Sam, prontamente ajudou a resolver e ficamos satisfeitos com todo o funcionamento!

BLACKSTONE BRASIL
Brasil
2 meses usando la aplicación
TYDAL respondió 3 de septiembre de 2024

Obrigado pelo seu feedback! Estamos felizes que nossa equipe de suporte conseguiu resolver seu problema prontamente e que você está satisfeito com nosso aplicativo. Estamos aqui sempre que você precisar de nós!
- Kevin e equipe TYDAL

23 de octubre de 2024

Quick customer service
Thanks, Sam, for the prompt response and helping me with the removal of the brand!

The Zen Store
India
2 días usando la aplicación
TYDAL respondió 24 de octubre de 2024

You're welcome! Happy we could provide quick service and assist with your request. Thanks for the feedback! Here whenever you need us. 🌟
- Kevin & TYDAL Team

13 de noviembre de 2024

The App has everything you need for a clean and trustful review section.
The customer service is on point and very kind! I am truly satisfied with everything!

ZEN GLOW TREATMENT SYSTEM
Alemania
33 minutos usando la aplicación
TYDAL respondió 14 de noviembre de 2024

Thank you for the wonderful review! We're thrilled that you're satisfied with our app and customer service. If you need any more help or have questions, we're always here for you!
- Kevin & TYDAL Team

14 de agosto de 2024

So far I’m sad that I can’t praise this company more than the 5 stars shopify allow. Personally I’d give them 100 stars if I could!
I’m a complete noob to the wonderful world of website design and Jamie at Tydal has walked me through more things that have nothing to do with this app whilst helping me actually set the app up. She’s been friendly and reassuring, answered all my questions and never once pressured me to buy anything at all which is really important to me as a lot of businesses on here try to do just that.

We’ve set up emails and discounts, sorted the reviews and all that’s in between and I’m so grateful for her and of course all the team for being so amazing and being so good at what they do which is creating an easy to navigate app. I’m now off to set up their rewards program too as I’m so impressed by their work!

Keep up the good work guys! You definitely deserve more than 5 stars!

Hocus Crocus Crystals & Creations
Reino Unido
Alrededor de 1 hora usando la aplicación
TYDAL respondió 15 de agosto de 2024

Wow, thanks for such a glowing review! We're over the moon to hear how happy you are with our app and support. Here's to much more success together! 🌟
- Kevin & TYDAL Team