TYDAL Product Reviews App
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Paul was quick and helpful in assisting me, Much appreciated!
Glad to hear our team was able to assist! Thanks for your kind words.
- Lea & Rivo Team
Super application, simple et efficace. J'apprécie les envois automatiques aux clients suite à un achat.
Le soutien chat est rapide et disponible, merci à Arianne
Je suis ravi que vous appréciez notre application ! 😊 Nous nous efforçons de rendre les choses simples et efficaces pour nos clients. Notre équipe est toujours là pour vous. Merci pour les gentils mots, ils signifient beaucoup!
- Lea & Rivo Team
Looks to be a great solution to help my business grow via customer reviews.
Paul via chat was very helpful.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Abbie was absolutely amazing! She was efficient, fast, and really friendly.
I loved that she added her personality, to a usually boring interface, with the use of GIFS and emojis. Abbie, you're a rock star! Keep up the great work.
Side Note: Someone give her a raise.
We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.
Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?
The app is very easy to set up and use, the CS is great, Abbie was incredible fast and efficient, the best!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
I honestly don't know much about the App yet, as I just signed up. I did get a chance to chat with Mica though, and they went above and beyond in helping me get set up. They authenticated my account, and noticed some unfinished parts of my store. They gave me solid advice, and links to fill in the gaps, and suggested products that might be useful to my store. Some of the best customer service I've had in a LONG time. Props Mica!
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that we were able to provide such exceptional customer service and help you get set up with our app. We appreciate your feedback and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns - we're always here to help!
All the best, Kevin
Trish was very helpful and was able to help me quickly. I am very excited to have my costume this app.
Thanks so much for using our app and the fantastic 5-star review! 🙌 All the best, Kevin
Jel was very responsive and so helpfull in the support, thank you so much !
Thank you for taking the time to share your experience! We're delighted to have provided exceptional support. Your feedback is valued, and we're here to assist anytime. Cheers to more seamless interactions! 😊🌟
- Kevin & Rivo Team
Jel was quick and answered my questions with ease. Also went above and beyond by giving me extra pointers for my website I did not know I could do since I am still new to Shopify! Ten out of ten would reccomend
Thrilled to hear our team could offer you quick and helpful support, along with extra tips for your Shopify journey! Thanks for the perfect score and recommendation. We're here whenever you need us!
- Kevin & Rivo Team