TYDAL Product Reviews App

TYDAL Product Reviews App

Avis (3 337)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
23 septembre 2024

This app has been great and the customer service is very fast! Any time I have a question or request they always get back to me within minutes. The customer service I just received was top notch

Chief’s Treats and Pet Supplies
États-Unis
Environ 2 ans d’utilisation de l’application
TYDAL a répondu 24 septembre 2024

We're delighted to hear you've had a great experience with our app and fast customer service! Thanks for the fantastic review! 😊
- Kevin & TYDAL Team

28 août 2024

Thanks Jamie for All Your Help
Easy to set up
Excellent product review app
Highly recommend the help was outstanding
Thank you very much.

Finishing Touch Body Hair And Beauty Supplies
Australie
Plus de 2 ans d’utilisation de l’application
TYDAL a répondu 29 août 2024

Thank you for the high praise and recommendation! We're thrilled you found the setup easy and our help outstanding. We appreciate your feedback!
- Kevin & TYDAL Team

30 septembre 2024

I wanted to express my deep gratitude to the Tydal team, especially Jamie, who assisted me step by step to resolve a complex issue. Jamie showed incredible patience and kindness throughout the entire process, which took an hour and a half. Thanks to her help, I was able to solve the problem I was facing, and she made the experience much more pleasant than I could have imagined.

It’s rare to find customer support that is so dedicated and professional. Jamie not only resolved my issue but also explained each step clearly and empathetically, which helped me understand the Tydal app better. Thank you so much, Jamie, for your time and invaluable assistance!

I highly recommend Tydal, especially with such an exceptional support team.

GIftLora
États-Unis
3 mois d’utilisation de l’application
TYDAL a répondu 2 octobre 2024

Thank you for your heartfelt review! We're so glad our team could assist you and make your experience better. We appreciate your recommendation and are always here to help! 😊
- Kevin & TYDAL Team

14 août 2024

Tydal has a great little review app which helps my customers give honest feedback about our gear. The ability for them to post photos is very popular. Very helpful support team too.

Angy Paws
Australie
Plus d'un an d’utilisation de l’application
TYDAL a répondu 16 août 2024

We're thrilled to hear that our app is making a positive impact! Thanks for the awesome feedback, and keep enjoying those photo reviews! 😊
- Kevin & TYDAL Team

7 septembre 2024

TYDAL has completely transformed how we manage customer feedback. The app is incredibly easy to use, and the integration with our Shopify store was seamless. Our customers love the intuitive review system, and we’ve seen a significant boost in conversions since implementing it. The customization options are fantastic, allowing us to match the look and feel of our brand perfectly. Plus, the support team is responsive and helpful. Highly recommend TYDAL for any store looking to enhance their customer experience!

Luhxemart
Jamaïque
3 mois d’utilisation de l’application
TYDAL a répondu 9 septembre 2024

We're thrilled to hear TYDAL has transformed your feedback management and boosted conversions! Thanks for the glowing review and recommendation. 😊
- Kevin & TYDAL Team

19 septembre 2024

Great job so far. Well integrated into Shopify, completely free and with all options available. Prompt response from the team through Chat.

EpicHome.ro
Roumanie
3 mois d’utilisation de l’application
TYDAL a répondu 20 septembre 2024

Thanks for the positive feedback! We're glad to hear you're enjoying the integration and our prompt support. 😊
- Kevin & TYDAL Team

3 septembre 2024

Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible!
I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!

Void Custom Candle Co.
Canada
Plus d'un an d’utilisation de l’application
TYDAL a répondu 5 septembre 2024

Thanks for the great feedback! We’re glad you find the app helpful. We're aware of the glitch and are working to fix it. Appreciate your patience! 😊
- Kevin & TYDAL Team

29 août 2024

Having only just added this app to my store I cannot comment on how well it is working at the moment for me, but the customer service I have received so far from Sam was exceptional I am sure I will be in contact with them again to fix something for me :) once I have had the chance to utilise the app I will update my review.

Print Fusions
Royaume-Uni
29 jours d’utilisation de l’application
TYDAL a répondu 30 août 2024

Thanks for sharing your initial impressions! We're glad you've experienced exceptional customer service so far. We look forward to your updated review once you've fully explored the app!
- Kevin & TYDAL Team

25 septembre 2024

Currently this is the best review app on Shopify. I fully recommend it and also keep in mind that their support is helping you all the time without any delays. Sam was really helpful and everything went smooth.

Gentissimo SOLO PER ME
Roumanie
3 mois d’utilisation de l’application
TYDAL a répondu 26 septembre 2024

We're thrilled to hear you think we're the best review app on Shopify and that our support team was able to assist you smoothly! Thanks for the recommendation! 😊
- Kevin & TYDAL Team

8 octobre 2024

WOW!! The best app I have used with Shopify yet!

I installed the app onto an older theme so some of the options for my theme were not part of the tutorial. I contacted TYDAL through their chat function and was greeted within one minute by SAM who is a rock-star and helped me finish the app set up. It is very easy to use and I highly recommend as a Shopify theme user for over 5 years. Thanks so much Sam for your outstanding customer service.

Mary Allan Skin Care
États-Unis
25 jours d’utilisation de l’application
TYDAL a répondu 10 octobre 2024

Thank you for the amazing review! We're thrilled to hear you had a great experience with our support and found the app easy to use. It means a lot coming from a long-time Shopify user like you! 😊
- Kevin & TYDAL Team