TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (4 184)
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4 stars because there's always room for improvement, on top of that I was helped super fast and am satisfied of their good customer service. The only way is UP!
Thanks for the feedback! We're happy to hear you had a great experience with our customer service. We're always working to improve, and we appreciate your support! 😊
- Kevin & TYDAL Team
I have met some trouble with the app, but Sam is pretty a nice, and professional people, with his help, everything is ok now
We're glad to hear that support could resolve your issues effectively! Thanks for your patience and for sharing your positive experience. 😊
- Kevin & TYDAL Team
helpful staff (Sam), great app! one feature I am interested in seeing being added is multilingual support. if this is added, 5/5 for sure
Glad you're loving the app and our team! Thanks for the suggestion on multilingual support—we're on it! Here to keep improving for you. 🌟
- Kevin & TYDAL Team
Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible!
I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!
Thanks for the great feedback! We’re glad you find the app helpful. We're aware of the glitch and are working to fix it. Appreciate your patience! 😊
- Kevin & TYDAL Team
So far, I am liking this app. Further may upgrade my review. Sam, the person who supported me on the chat, was very courteous and very helpful. I give Sam five stars right now.
Thanks for the great review! We’re glad you’re enjoying the app so far, and we're here anytime you need support! 😊
- Kevin & TYDAL Team
It seems like a good app. We have just started so we will see how it works in the long run. But their support is very helpful so far.
Thank you for sharing your thoughts! We're excited to have you on board and glad to hear that our support has been helpful. We're here for you as you continue to explore the app! 😊
- Kevin & TYDAL Team
good support from the customer service and Sam
Thanks for the feedback! We're glad to hear you had a great experience with our customer service. We're always here to help!
- Kevin & TYDAL Team
I just downloaded the app and was setting it up when I clicked on a button just to see what it was. A chat box opened up and I was greeted by Sam; he was very helpful and went above and beyond to help me out. I gave the app 4 stars because I haven't had a chance to use it yet. I will give 5 stars to Sam though; he was just fun to talk to and very helpful.
We're so glad our customer service made a great first impression. We hope you enjoy using the app, and if you need any help, we're always here for you! 😊
- Kevin & TYDAL Team
Really great and easy to use. Looked for many other options but this one looked the best. Works well with my store and I love the emailing feature as well.
Thanks for choosing us! We're thrilled to hear that our app fits so well with your store and that you love the emailing feature. 😊
- Kevin & TYDAL Team
Sam Helped me in setting up the app. Also app is very easy to use
We're glad to hear you found the setup help useful and the app easy to use! Thanks for the feedback. 😊
- Kevin & TYDAL Team