TYDAL Product Reviews App
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Great product. Just love it. But I must also mention the superb customer support that I got. The support team was very helpful and quick in providing top-notch service. I cannot be happier. Thanks a lot.
We're delighted you love our app and experienced top-notch service from our support team! Thanks for your kind words and support!
- Kevin & TYDAL Team
I would recommend this app to anyone opening a online store they get you up and running quickly and the staff are so helpful and lovely to talk to thank you so much for all your help and support
Thank you for the glowing recommendation! We're so happy to help you get started. Our team is here for you anytime you need. Best wishes with your store!
- Kevin & TYDAL Team
It was such a smooth process throughout. Abbie was amazing and extremely patient with me. Amazing customer service skills.
Thanks for your kind words! We're glad our team was able to assist you. Thanks for choosing Rivo!
- Lea & Rivo Team
App is easy to use and Jamie was so lovely, assisted my concern promptly.
Thanks for the kind words! 😊 We're thrilled you found the app easy to use, and we're always here to assist you promptly whenever you need us!
- Kevin & TYDAL Team
REALL VERY GOOD APP
Wow, thanks so much! We're thrilled you're loving the app! 😄
- Kevin & TYDAL Team
Everything went smooth, Sam was really helpful and communicative. Would recommend!
So glad to hear everything went smoothly! Thanks for the recommendation and for trusting us!
- Kevin & TYDAL Team
I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.
Hi there,
So sorry to hear about your recent experience.
We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations.
Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to help in any way we can.
Best Regards,
Lea
good
Thanks for the feedback! We're glad you're enjoying it. Let us know if you need anything! 😊
- Kevin & TYDAL Team
Awesome help . Answered all my questions and jamie was cool and helped with everything
Thanks for the awesome review! We're glad we could answer all your questions and help you out. Reach out anytime you need more assistance!
- Kevin & TYDAL Team
Great
Thanks for the positive feedback! We're thrilled you're enjoying our service. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team