TYDAL Product Reviews App
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abbie was perfect. I want her everytime ;)
Could not ask for a better representative. Paul was polite, efficient and above knew exactly how to resolve my issues. Excellent employee.
Thank you for taking the time to share your feedback! We're thrilled to hear that our team was able to provide you with exceptional service. Please don't hesitate to reach out if you ever need further assistance! - Lea, Rivo Support Manager
Support by MICA has been amazing. So helpful and patient with all my questions. I am absolutely enjoying the app experience and look forward to adding more Rivo apps to my website! Keep up the awesomeness.
We strive to provide exceptional customer service, and we're thrilled to hear that we exceeded your expectations by answering all of your questions promptly. If there's anything else we can do to help, please don't hesitate to let us know.
All the best, Kevin
I have yet to use the app but so far the customer service has been outstanding. Thank you Arianne for all of your help!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin
Paul was very knowledgeable and experienced with everything I appreciate his help and guidance he has given me.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin
this is for paul thanks bro, you have been so helpful and very responsive
about the app i have tried it yet :)
Thanks a ton for your kind words. We appreciate your patience and are glad we could be of help! Can't wait for you to try out the app! Let us know your thoughts, and we'll be here to assist you. 👍
- Lea & Rivo Team
Staff was quick to help me get set up and they even offered some pointers to set up some of the small details that I missed, that really give my shop a professional look. These pointers had nothing to do with their product and in no way benefited them. The sent links to Shopify's tutorials and as a result, I was able to make a few subtle changes, that add a lot to my site. Again, it in no way benefited them to do this. While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different!
Thank you so much for sharing your experience with us! It's our pleasure to go above and beyond to make sure you have an amazing experience with our apps. We truly care about our customers and want to see you succeed. Thank you for choosing Rivo and we look forward to your continued success! - Lea, Rivo Support Manager
This app is very easy to use and Lance was amazing to work with. He removed the Rivo branding from my store in no time as well as answered all my questions I had. 10/10 would definitely recommend the app if you are looking for an efficent app and friendly customer service!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin
Extremely helpful advice and service from Paul , I greatly appreciate the quality of the conversation! Highly Satisfied
So glad to hear that our team provided you with helpful advice and suggestions!
We're thrilled you're highly satisfied! 🙌 Let us know if there's anything else we can do for you! 👍
- Lea & Rivo Team
Kind customer service, and added many additional tips for my website that were super helpful.
We're glad you had a great experience with our support team! We're always here to help and provide useful tips to help our customers.
- Lea & Rivo Team