TYDAL Product Reviews App
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At first I thought it wasn't working but it just needed a few seconds to refresh! Super easy to use and it's free which is even more helpful. It even allows a customer to post a picture and give them a discount incentive for it.
Customer service is such a big help too. Messaging with Mica was the best instant chat experience I've had with an associate. That can really brighten your day so I appreciate their enthusiasm! She provided more helpful ways to use the app too!
Thank you for taking the time to write such a thoughtful review of our product! We're thrilled to hear that you found our app easy to use and were able to provide you with the functionality that you needed. It's great to know that we've provided you with additional information on how to use our app in even more helpful ways. We're always here to help, so please don't hesitate to reach out if you have any questions or concerns in the future. Thank you again for your kind words!
Best wishes, Kevin
It is a very good app for reviews, it is easy to use, it offers a free plan and it has very good support
Thanks for the great review! It means a lot to us that you find our app easy to use. We take pride in providing excellent support, so if you ever need anything, just let us know! - Lea, Rivo Support Manager
Paul was very helpful and was very nice and he was quick to get in their and remove the branding from the app in my store and even complemented on one one of my products that I’m selling in my store and said he would give me a review on it after I asked him which was really sweet for him to do that for me Get customer service He even added me to the VIP and threw in some extra goodies for free so yeah it was a great experience and now I have a new follower on Instagram Thank you again Paul for your great services
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Great customer service and very quick to respond. Paul was a great help and very kind! Not used to app yet but it’s been easy to set up.
Thanks a ton for the awesome feedback! We're thrilled you had a great experience with our team. 🙌🏼 We're here to make your app journey super easy, so if you need any more help, feel free to reach out anytime!
- Lea & Rivo Team
10/10 customer support, he was super nice and helpful and even gave me a tip and added a few features to my plan. The app works great (unlike others) and has a lot of features. It looks very clean, it's really underrated!
We're glad you had a great experience with our team! We love going the extra mile to help, and we're thrilled you found the features and tips useful. We appreciate your kind words and support!
- Lea & Rivo Team
I tried some other Rivo apps and I was pleasantly surprised by them so I decided to switch up my reviews app to a rivo one too. I am also very happy with the customer support, thank you very much for Paul for helping me and for his patience.
Thank you for sharing your positive experience and switching to our reviews app! We're glad to hear that you're enjoying our products and services. Thank you for your business, and please let us know if there's anything else we can do to help.
Much appreciated, Kevin
The app and Abbi helped me very much, she explained everything and it was easy to follow. she gave me links and pictures for better understanding
We're so glad you love our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin
Arianne was a great help from start to finish.
5 stars for service alone and after setting everything up I can confidently say that the app is AWESOME!!
We are so happy you are enjoying our app and services! Thank you so much for the wonderful feedback and 5-star review! 🌟
Best wishes, Kevin
Super Quick and Helpfull Support at your Staff "Jel" She was 100% Professional and love inside Works
We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
So far so good, just started using this app. I will come back for another review once I familiarize myself with it.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin