TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Just installed the app and the live chat service is excellent, thank you Lance! Can't wait to receive product reviews through Rivo!
Thanks for installing our app! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Prompt and courteous customer service and app support. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the 5-stars! Cheers, Kevin
It's good. i had customer help almost immediately and was satisfied with the suggestion and results.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Adrienne provided useful information and practical adverse that was well beyond my expectation. The app is easy to use
Thank you so much for your kind words! We strive to make our app user-friendly and easy to use. We're thrilled to hear that you found it to be just that. If there's anything else we can assist you with, don't hesitate to let us know. - Lea, Rivo Support Manager
Support team member Arianne was very helpful and went the extra mile with giving me a tip to add a favicon to my store. She was quick to respond, very friendly and knowledgeable.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Great first experience with Abby!! Quick responses and very helpful, having this app on my shop will certainly allow my customers to give me honest feedback on my products which will help me showcase the right products for my audience. Looking forward to great success with Rivo Product Reviews!!!
Thanks again Abby! :D
We're so happy to see that you had a 5-Star experience! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
While verifying my shop to remove the app branding, Abbie messaged me to help with the process. She was helpful, friendly and knowledgeable. She had a couple good suggestions for the site. One of them I was already working on, but the other was functional on my (Android) devices. It was good to know there is an issue with it not showing up on MacBook. Now I know I need to work on fixing that. Thanks again for your help Abbie!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are always here for you. Best wishes, Kevin
Pete was awesome! He is very helpful and offered a pleasant experience. He made me aware of other options that would benefit my business which was very helpful.
Thanks so much for the kind words, really means a lot! So glad our team could help and provide a pleasant experience. We're here for you anytime! 🙌
- Lea & Rivo Team
Thank your Jel for your amazing support today.
I just installed the app so I need to check if it works on a long period of time.
Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin