TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (3 809)
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5/5 Alex was super friendly and very helpful. Great communication and fast responses. Great customer service
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Molto utile e veloce da usare ,inoltre è fornita da un' ottimo servizio di Custom Care . Per essere gratuita svolge le sue funzioni in maniera adeguata
La tua recensione significa il mondo per noi! 🙌 Se hai dei feedback che avrebbero reso la tua esperienza più straordinaria per farci ottenere una recensione a 5 stelle, non esitare a contattarci. Ciao, Kevin
kind and easy service . I am not finished to install yet, but I think it will work fine. Thank you.
Thanks so much for choosing our app. If you need assistance along the way, just let us know. We're always available to help. Best wishes, Kevin
Pete is the best worker he is an Og and helped me use and discover the app give him a raise and promote him
We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.
Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager
spettacolare gentile velocissimo disponibile e molto educato, spero che anche a voi capiti AA per aiutarvi
Sei così fantastico! Grazie mille per i 5 stelle! Cordiali saluti, Kevin
The email collection never worked properly. I granted access to my website for them to fix it, but despite sending regular emails asking how it's going, nothing is fixed. I've been waiting for 3 weeks for it to be fixed now, but I can't wait anymore. I'm uninstalling it and using a different service.
Hello, Simple Apothecary Team.
Joanna here, Head of Customer Success at Rivo. Upon reviewing your case, it looks like your experience with our app wasn't up to our usual standards, and I apologize for that. I have escalated your issue to our developers and made sure that it is prioritized.
I really want to make this right. I'd love to speak with you so I will send you a personal email as well. Hoping we can turn things around.
Thank you,
Joanna
The customer service was really great. I was able to get so much done in one session. The service rep Abbie was able to get everything I asked of done and it was done quite fast.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
App was super easy to install and enable. Lance helped me to customize the widget and was very useful in the chat! Great app!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer services! We're always striving to top your expectations and love the feedback! Thanks, Kevin
great to have the Rivo for reviews collecting and presenting, Mr Pete provide very helpful suggestions, thanks a lot
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin