TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Molto utile e veloce da usare ,inoltre è fornita da un' ottimo servizio di Custom Care . Per essere gratuita svolge le sue funzioni in maniera adeguata
La tua recensione significa il mondo per noi! 🙌 Se hai dei feedback che avrebbero reso la tua esperienza più straordinaria per farci ottenere una recensione a 5 stelle, non esitare a contattarci. Ciao, Kevin
Paul has been extremely nice & helpful! the customer service is amazing and the apps are great! I recommend:)
Thank you so much for your recommendation. It means a lot to us and we're glad to have provided you with a positive experience.
Cheers, Kevin
Abbie was really helpful with all the questions i asked and helped me understand everything sell, even gave me some tips. Easy to use app.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Once you uninstall, there's no option to contact support to get the review widgets off your site. It's still on my site and driving me batty becuase I can't find a way to remove it.
Hey Amanda Byrd Books team!
I'm so sorry about the trouble here. Looks like some wires got crossed, I sent you an email to take a closer look into this!
Talk soon,
James
She was amazing and efficient-helped me out several times today. A+++ Give her a raise! Really, really impressed with the customer service!♥️
That's great to hear! We're so happy that our support team was able to provide you with excellent service. Thanks for the positive feedback!👍 - Lea, Rivo Support Manager
Totally clear and self-explanatory. A great app. If a question comes up, you get an answer right away. Thanks again Aroll!
We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.
Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager
The email collection never worked properly. I granted access to my website for them to fix it, but despite sending regular emails asking how it's going, nothing is fixed. I've been waiting for 3 weeks for it to be fixed now, but I can't wait anymore. I'm uninstalling it and using a different service.
Hello, Simple Apothecary Team.
Joanna here, Head of Customer Success at Rivo. Upon reviewing your case, it looks like your experience with our app wasn't up to our usual standards, and I apologize for that. I have escalated your issue to our developers and made sure that it is prioritized.
I really want to make this right. I'd love to speak with you so I will send you a personal email as well. Hoping we can turn things around.
Thank you,
Joanna
I had Arianne assist me with verifying my store to remove the watermark for the reviews and she was easily the best customer service I've had. Incredibly friendly and personal and got everything finished for me quickly. Very happy with the service given
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
This App is Great and splendid, it has every thing and easy to use. the customer service is great especially Jel, she was so supportive to the end. so you don't have anything to worrier about. I recommend this app to everyone
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin