TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Avis (2 281)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
26 juin 2023

Five star review here! First, Paul responded within literally 60 seconds. He was incredibly helpful with what I needed and took care of it asap. Second, Paul offered additional input on my site and how to make changes that I will definitely benefit from. Third -- very nice, polite and easy to work with. I can't thank Paul and Rivo enough.

Carabella
États-Unis
14 jours d’utilisation de l’application
TYDAL a répondu 29 juin 2023

Thank you so much for your fantastic review! 😊 We really appreciate your kind words and we're thrilled to hear that our team was responsive, helpful, and offered valuable insights. It was a pleasure working with you! 💙 - Lea, Rivo Support Manager

17 septembre 2023

2-3 minutes after I wrote, a guy named Pete replied and he was really helpful. He explained every step. The problem was resolved very quickly. Although the application is free, it is better than most applications.

MyWalld
Royaume-Uni
5 mois d’utilisation de l’application
TYDAL a répondu 19 septembre 2023

Thanks for your feedback! We're glad our team was able to assist you promptly and explain everything clearly. We strive to provide the best service possible for our customers.
- Lea & Rivo Team

10 juillet 2023

Using second app from Rivo, i really like their custom support and their free plan is perfect for the beginners

ALINAMALENA
États-Unis
Environ un an d’utilisation de l’application
TYDAL a répondu 10 juillet 2023

Thanks a ton for sharing your experience! We're stoked to hear that you loved our app and our support 👍 and the free plan worked for you. Feel free to reach out if you need any assistance.
- Lea & Rivo Team

6 août 2023

I had some questions about the app and customer service was super friendly and very helpful in getting my questions answered. Thanks Pete!

So far the app has been great!

AIPrintFactory.be
Belgique
4 mois d’utilisation de l’application
TYDAL a répondu 10 août 2023

So thrilled to hear that you found our support helpful! 😊 We strive to make your experience amazing. Thanks for the feedback! We're glad you're enjoying the app.
- Lea & Rivo Team

12 décembre 2023

I am relatively new to using the Rivo application but I am very content with what the app provides so far! We are a small business and just recently launched our online shop, so we are constantly on the lookout for useful add-ons. Installing a reviews app seemed mandatory, and after installing and trying out different applications I finally discovered the Rivo app which had the easiest set-up and customization possibilities (also in the free version!!!) and I have been using it since! Their support team is awesome, I just texted them with a request to remove the "Rivo branding" and Arianne got back to me within seconds and was utterly friendly and helpful. She even provided additional input and feedback which I found really nice Service 10/10

Atelier Black Forest
Allemagne
Environ 2 heures d’utilisation de l’application
11 juillet 2023

Today I reached out to get some assistance with my review app for my website and this lovely lady by the name of Abbie jumped in and resolved the problem with in no time. I really appreciate you Abbie and the quick assistance I received from you. You turned my hassle into a stress free situation.

Royalties Of Essence LLC
États-Unis
3 mois d’utilisation de l’application
TYDAL a répondu 13 juillet 2023

It makes us super happy to hear that our team could help you out! We always strive to provide the best support for our users! If you have any more questions or need further assistance, feel free to reach out again. 👍
- Lea & Rivo Team

2 juillet 2023

Rivo Apps are super easy to use and quick to setup. Customer service is fantastic! Pete, was extremely helpful! While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different! Thanks Rivo!

Gifstery
Royaume-Uni
Environ un mois d’utilisation de l’application
TYDAL a répondu 3 juillet 2023

Thank you so much for your feedback! We're glad to hear that you find our apps easy to use and our support team was able to help. It's our goal to provide the best experience with our app. Thanks for choosing Rivo!
- Lea, Rivo Support Manager

13 août 2023

Paul is AWESOME! We are now BFF's, super helpful is addressing all my needs and concerns and even lead me to check out Rivo Loyalty which I believe will be a great addition to my store!! Thank you again Paul for all of your help!

ClewConcepts
États-Unis
3 mois d’utilisation de l’application
TYDAL a répondu 15 août 2023

We're thrilled to hear that our team was helpful! 🙌 We're glad we were able to address all your needs and concerns! 👍 Have fun exploring Rivo Loyalty too! Thank you again for your kind words.
- Lea & Rivo Team

19 juillet 2023

Actually super simplified and quick to set up, loved the customer service too! So helpful! I was especially grateful for the pointers on my site aesthetics.

Massive Ego
États-Unis
5 mois d’utilisation de l’application
TYDAL a répondu 24 juillet 2023

So glad to hear that you had a smooth experience 😄 Our team loves helping out! It's awesome you found our support helpful, and we're thrilled we could provide some tips for your site. Thank you for the kind words! 🙌
- Lea & Rivo Team

29 décembre 2023

Pete's great same for Rivo the app is amazing the customer support is top notch couldn't ask for more.

Room Upgrader
Mongolie
3 jours d’utilisation de l’application
TYDAL a répondu 5 janvier 2024

We're glad our app and support team hit the mark for you. Thanks so much for your kind words! We appreciate your support!
- Lea & Rivo Team