Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 juillet 2023

Abbie was absolutely awesome. She fixed a small issue I had in under a minute and even made suggestions to make my landing page better. Definitely satisfied with the customer service and performance of the app.

Apache Approach
États-Unis
8 jours d’utilisation de l’application
TYDAL a répondu 24 juillet 2023

That's amazing to hear! We're thrilled our team could help you so quickly. Thanks for the kind words and for sharing your experience. We appreciate your support! 🙌
- Lea & Rivo Team

31 mai 2023

Very good experience. i used it since 15 days. customer support is also very good. Thanks to Rivo...

DENIER
Inde
Environ 2 mois d’utilisation de l’application
TYDAL a répondu 1 juin 2023

Thank you so much for your kind words! We're glad to hear you're enjoying your experience with us and appreciate your feedback. We're always here to provide excellent customer support, so please don't hesitate to reach out if you need anything. - Lea, Rivo Support Manager

12 septembre 2023

support was great so far, very first use.

Alaska Adventure Shop
États-Unis
3 mois d’utilisation de l’application
TYDAL a répondu 15 septembre 2023

We're glad you had a great experience with our support team. Let us know if you need any more help!
- Lea & Rivo Team

12 juin 2023

Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!

Ladibelle
Pologne
7 jours d’utilisation de l’application
TYDAL a répondu 15 juin 2023

Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager

7 avril 2024

otimo

Visage
Brésil
Environ une heure d’utilisation de l’application
TYDAL a répondu 9 avril 2024

Muito obrigado por suas amáveis ​​palavras! Estamos muito felizes que você esteja gostando do nosso serviço. 😊
- Equipe Kevin e TYDAL

5 juillet 2023

Pete was AWESOME!!! He explained everything he did. He let me know about the rewards app (didn’t know that was a thing) and even complimented my store. I hope that this entire support team is like Pete because he should be the support standard.

Unbound Life
États-Unis
8 jours d’utilisation de l’application
TYDAL a répondu 6 juillet 2023

So happy to hear about your experience! 🎉 We always strive to go the extra mile to help our customers. If you ever need assistance again, don't hesitate to reach out! 😊
- Lea & Rivo Team

31 mai 2023

Outstanding support! The review tool is top-notch too. I received prompt assistance and the tool's features are fantastic. Highly recommend!

Elegant Beauté & Home
France
4 mois d’utilisation de l’application
TYDAL a répondu 2 juin 2023

Thank you so much for your kind words and recommendation! It's so great to hear that our support team was able to provide you excellent assistance. We appreciate your recommendation and hope to continue providing great service to you! - Lea, Rivo Support Manager

15 août 2023

helpful great went out his way polite got my query fixed and gave good sound advice pleasure to chat to

Yebo online
Royaume-Uni
7 mois d’utilisation de l’application
TYDAL a répondu 18 août 2023

Thanks so much for your kind review! 🙌 We're glad we could be of help and go the extra mile to fix your concern. It was a genuine pleasure chatting with you! Let us know if there's anything else we can help with.
- Lea & Rivo Team

8 septembre 2023

Mica went above and beyond what I expected, very knowledgeable and super nice. Thank you.

MyMangaMugs
Royaume-Uni
6 mois d’utilisation de l’application
TYDAL a répondu 13 septembre 2023

Thank you for your feedback! We're glad our team went above and beyond your expectations. It was our pleasure to be of assistance!
- Lea & Rivo Team

12 août 2023

I am pleased to express my complete satisfaction with the assistance that was extended to me. The support and guidance provided were nothing short of exceptional, and I must say that I am thoroughly impressed. Based on my experience, I would confidently say that this service deserves a five-star rating. I am grateful for the assistance rendered and would like to extend my heartfelt thanks to you.

Waters Wicked Wood
États-Unis
8 jours d’utilisation de l’application
TYDAL a répondu 14 août 2023

Thank you so much for your awesome review! 🙌 We're thrilled to hear that our support and tips were helpful. We're grateful for your kind words, and we'll keep doing our best to provide exceptional service.
- Lea & Rivo Team