TYDAL Product Reviews App , 2 147 avis
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Par note
Arianne was amazing and super helpful gave me loads of advise with there service and also to do with my website in general.
Thrilled that you found our service and advice helpful for your website! We're always here if you need more support. Thanks for the feedback!
- Kevin & Rivo Team
Thanks, I love it
Glad to hear you're loving it! Let us know if there's anything else we can do for you. Enjoy! 😊👍
- Kevin & TYDAL Team
I have tried some review apps and Tydal Reviews got my expectation,I had some issues in the settings section and Sam resolved this quickly, the support is excellent !! Thanks. App highly recommended!!
Thanks for the awesome review! So glad we could help quickly and that you're loving Tydal Reviews. We appreciate the recommendation! 😊
- Kevin & TYDAL Team
Rivo customer service reps respond quickly and are super friendly. Pete was awesome!
So glad you had a speedy and friendly customer service experience! Thanks for the shoutout. 😊
- Kevin & Rivo Team
App is amazing for adding reviews easy to setup and support help is quite good. Quick to respond. Very valuable
Thanks for your great review! We're thrilled to hear that you found our app easy to set up and our support helpful.
- Kevin & TYDAL Team
support team (Sam) helped me a lot about my troubling in app and i m very satisfied with his work. thank you !
Thanks for your feedback! We're thrilled to have helped you with the app. If you ever need more assistance, don't hesitate to reach out.
- Kevin & TYDAL Team
I love the simplicity and the ability to seek help should the need come up. I find the staff very helpful and very willing to help out the client. The Agent Mr. Pete that I was with was spectacular and deserves a 5 star for excellent service. Guys keep up the great work!..
Thank you
Paulo
Thanks so much for your kind words! We're thrilled you had an awesome experience with our support team. Your feedback means the world to us!
- Lea & Rivo Team
This review app seems to be one of the sturdiest, and most feature-rich of the apps like it on the Shopify store, with a VERY generous free plan. Sam from support helped me verify my store to get the "Powered By" marking removed as a part of the free plan. Sam was very helpful and worked quickly.
Super glad to hear you're enjoying our app and support! Thanks for the shoutout. We're always here to help, so don't hesitate to reach out!
- Kevin & TYDAL Team
DO NOT USE THIS APP! SCAMMERS! They don't have any tech or any support, there running a fraudulent company. They're app doesn't work, load or preform anything close to satisfactory. They're customer support team is of no help forwarding problem to the next team and then the next 48 hours passed and they still dont have any answer. ALL THEY WANT is access to your shopify account. I was on a deadline and still tried to cooperate with them. PATHETIC experience.
Hi there!
Lea here, support manager from Tydal! We sincerely apologize for the issues you've encountered. I want to assure you that we've resolved the issue, and we're here to help make things right.
I'd love to discuss this further and find a solution that works for you. Please feel free to reply to our email thread or reach out to me directly at lea@tydal.app. We're here to assist in any way we can.
Best regards,
Lea
Jamie was amazing and the support was fast and super helpful. She even helped me solve a few other issues and made some recommendations that really helped my store. Thanks again!!
We're thrilled to have been able to assist you! Thanks for your kind words and trusting us with your store. Here for you anytime!
- Kevin & TYDAL Team