TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (3 906)
Affiner
-
Par note
Having only just added this app to my store I cannot comment on how well it is working at the moment for me, but the customer service I have received so far from Sam was exceptional I am sure I will be in contact with them again to fix something for me :) once I have had the chance to utilise the app I will update my review.
Thanks for sharing your initial impressions! We're glad you've experienced exceptional customer service so far. We look forward to your updated review once you've fully explored the app!
- Kevin & TYDAL Team
Still learning about the app - but the support from Sam through chat was above and beyond all my expectations. If the experience with him was anything like how this app operates - we're sold!
We're thrilled about your exceptional support experience! Thank you for sharing your enthusiasm, and we're excited to continue providing top-notch service as you explore the app. 😊
- Kevin & TYDAL Team
Amazing App and Exceptional Support!
I’ve been using the TYDAL app, and I have to say it’s absolutely amazing to work with! As a newcomer and small business owner, I was worried about navigating everything, but their customer service went above and beyond to help me out.
A special shoutout to Sam, who was a big help. Sam walked me through what I needed to know and offered additional support. It’s clear TYDAL truly cares about their users and their success.
Highly recommend this app to anyone looking for a user-friendly platform with top-notch support. Thank you, TYDAL, and thank you, Sam, for making this such a great experience!
Thank you so much for your enthusiastic review! We're thrilled that TYDAL has been a great fit for you and that our team could provide the support you needed. We really appreciate your recommendation! 😊
- Kevin & TYDAL Team
The App has everything you need for a clean and trustful review section.
The customer service is on point and very kind! I am truly satisfied with everything!
Thank you for the wonderful review! We're thrilled that you're satisfied with our app and customer service. If you need any more help or have questions, we're always here for you!
- Kevin & TYDAL Team
Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips!
Look forward to getting stuck in and start using the App.
Thank you!
Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the app—here if you need any more tips! 😊
- Kevin & TYDAL Team
I wasn't able to figure out how to get the star ratings on my product grid by myself, so I messaged Tydal support and in jumped Sam from support like superman!
Sorted it out in minutes, went through the liquid section, found the right spot based on my themes code and had my stars lookin real good.
Honestly, the best support team ever. Thanks Sam and team Tydal!!
We're glad to hear your setup is going smoothly and you're enjoying the features! Thanks for the shoutout to our support team. Happy to help anytime! 😊
- Kevin & TYDAL Team
It'd be great if you could update this, since only allowing one image per review isn’t very user-friendly. Like on Amazon, where people can upload multiple images instead of just one. If you can fix this, your software would be perfect!
still getting started with this app, but the customer service has been so fantastic already while i'm figuring everything out!! Jamie was absolutely wonderful and incredibly helpful.
We're glad to support you as you get started. Thanks for sharing your positive experience with our customer service! 😊
- Kevin & TYDAL Team
Jamie was huge help in getting the TYDAL App setup. I am looking forward to how this can drive more sales to my website. Thank You
WildSidePepper.com
So glad we could help with your setup! Excited to see how TYDAL boosts your sales. Thanks for choosing us! 🚀
- Kevin & TYDAL Team
Sam has really solved my problem. Thank you for your assistance!
You're welcome! We're so glad we could help solve your problem. Thank you for letting us know! 😊
- Kevin & TYDAL Team