TYDAL Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Happy at first easy to set up.
After 3 weeks all I can say is I'm disappointed. the only feature of app is to leave a review on the website products. I have escalated that to the team as it seems impossible to upload reviews. 3 weeks pass by and they still trying to fix the issue... no progress .
Hey there! This is Lea from Tydal! Thank you for bringing this to our attention. I'm sorry to hear about the issues you faced with our app. We aim to provide a seamless experience, and so sorry we missed the mark.
While I understand you've uninstalled the app, I'm here to help if you have any further questions or need support. Please feel free to reach out to me directly at lea@tydal.app.
Thank you again for your understanding and for giving our app a try.
Best regards,
Lea
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Wow, thanks for the glowing review! We're thrilled to hear how much you love our app and support. Your happiness is our top priority! 🌟
- Kevin & TYDAL Team
Best review app on the market by far. And the best support team. Sam was great.
Thank you so much! We're honored by your review. Our team is always here to provide top-notch support whenever you need it.
- Kevin & TYDAL Team
awesome customer support, thanks a lot
So glad to hear you had a great experience with our support team! Thanks for your kind words and for choosing us! 😊
- Kevin & TYDAL Team
Schneller und guter Support !
Vielen Dank! Wir freuen uns, schnellen und guten Support bieten zu können. 😊
- Kevin & TYDAL Team
Great people best customer service. Highly recommended. Sam great guy. App is also very good
Thank you for the glowing recommendation! We're thrilled you're happy with our customer service and the app. We appreciate your kind words!
- Kevin & TYDAL Team
Quick and easy setup done by Adrian. Absolutely satisfied with the outcome
Thanks for the great review! We're thrilled to hear you found the setup quick and are satisfied with the results! 😊
- Kevin & TYDAL Team
Great app, great support.
Thank you! We're glad you're enjoying both the app and the support. 😊
- Kevin & TYDAL Team
Great app.
Thanks for the great review! We're glad you love the app. Reach out if you need any assistance. 😊
- Kevin & TYDAL Team
Sometimes slow and just loading infinitely, also I'd like a feature to manually create reviews
Thank you for your feedback. We're working on improving speed issues and considering options for manual review creation. Your input helps us grow!
- Kevin & TYDAL Team
Hi Guys, writing this review after trying so many review apps but this is the one which you should give a try. It has all the things that others will charge good amount from you. Customer support was great specially Jamie who helped my to take correct steps to launch online store and also removed the branding which most likely customers don't like.
Thank you for the wonderful review! We're thrilled you found our app valuable and our support helpful. We appreciate your recommendation and are glad we could help with your store launch!
- Kevin & TYDAL Team