TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

리뷰 (2,336)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 3월 14일

Arianne with their customer service was super helpful and answered all of my questions, so I give the app 5 stars for customer support. She answered right away and was very patient with me being a new user as well.

Lily's Little Store
미국
앱 사용 기간 대략 3시간
답글 TYDAL개 2023년 3월 14일

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. Thank you so much for the 5-stars! 🌟
All the best, Kevin

2023년 1월 26일에 편집됨

Love the app love the support, Abbie was quick to answer all my questions. really went the extra mile Thank you!

Royal Mile Club
캐나다
앱 사용 기간 대략 2시간
답글 TYDAL개 2023년 1월 27일

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

2023년 4월 25일

El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.

MARILEO (Antes Valese)
콜롬비아
앱 사용 기간 대략 2시간
답글 TYDAL개 2023년 4월 27일

¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager

2023년 3월 12일

Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.

The Original Flag Company
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2023년 3월 12일

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin

2022년 11월 19일

So far the app works great, intuitive and simple, not buggy, and the customer service has been stellar

Evil Laboratory
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2022년 11월 19일

Thank you for the positive review! We really appreciate you using the app! Cheers, Kevin

2022년 12월 15일에 편집됨

Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.

USA-Leather
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2022년 12월 19일

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

2022년 10월 13일

This app has a great customer service team that is ready and willing to help your business succeed.

ZstyleShop
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2022년 10월 13일

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin

2023년 4월 1일

Jel was extremely helpful in providing me the resources to make Rivo my main reviews and loyalty/refferal app! She was extremely nice, and I can't wait to set the reviews up in my store!

TecSec
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2023년 4월 2일

Here at Rivo, we always strive to provide our customers with the best possible service and solutions, and we're glad to know that we're able to meet your expectations. We hope that the reviews set up in your store will help your business thrive.
Best wishes, Kevin

2022년 4월 22일

My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!

Moonstone Garden
미국
앱 사용 기간 대략 2시간
답글 TYDAL개 2022년 4월 22일

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

2022년 10월 9일

I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.

DRAGON FOXX
미국
앱 사용 기간 3일
답글 TYDAL개 2022년 10월 17일

Hey, DRAGON FOXX team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin