TYDAL Product Reviews App
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Arianne helped me set up this app and was over the top with her service. I highly recommend using this app!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.
Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin
Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...
We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin
Muito bom App. Abbie me atendeu muito bem e foi muito eficiente.
O aplicativo funciona muito bem. Eu recomendo
Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin
I just installed the app and had a great experience so far. Jel was very helpful in getting it set up. I haven't used it yet but so far it seems very easy and simple to use.
Marvelous! Thanks so much for installing our app, and we are so glad that you had a great experience so far! If you have any further questions or experience issues along the way, just let us know. We're always here to help. 🙌 Cheers, Kevin
It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.
Thanks You, and wish you very good luck for coming days.
Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin
Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete
Hi Levente,
Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.
We look forward to hearing back from you soon.
Warm regards,
Lea
The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.
Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin
Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin