TYDAL Product Reviews App

TYDAL Product Reviews App

리뷰 (3,156)

전체 평점
5
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2022년 11월 13일

Thank you for your service. Have good one. I will share to my friends this app. Awesome, friendly, and fast answer

MJ Dole Fashion
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2022년 11월 15일

Thanks so much for the 5-Star review! Cheers, Kevin

2022년 10월 25일에 편집됨

Pete was a great. He quickly helped me remove the "sample" reviews were place holders! I'm looking forward to see how Rivo will help my store to grow!

TrueBlueBags
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2022년 10월 10일

Hey, TrueBlueBags team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

2022년 11월 30일에 편집됨

I've submitted 2 tickets for issues I have experienced and no help or communication in 3 weeks. The reps who I did speak to were helpful.

Kingdom Beauty Care
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2022년 10월 19일

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

2023년 1월 30일

I received a 5-star experience from Abbie, who was very knowledgeable and able to assist me with the two concerns that I had. She offered great assistance and positive communication!

Choosy Charms
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 1월 31일

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

2023년 4월 12일

I reached out to support and they immediately helped me resolve my issue. She also gave so many great recommendations I didn't even know about!!!

maryluu | The Boutique
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 4월 12일

We're glad to hear that we were able to resolve your issue and provide you with helpful recommendations quickly. Our team is dedicated to providing the best possible service, and we're happy to know that our efforts have made a difference for you.
Best regards, Kevin

2023년 4월 15일

Paul should be THE face for customer service PERIOD across the entire software/app space.
WOW.
I am literally blown away how fast he is, kind, funny, smart, willing to help so much, and did more than I asked!
WOW!
I am blown away by Rivo because of him.
Not only that, he is the king of GIFs. He put those in the chat blazing fast!
The interaction was so fun and on the gifs on point!
Excellent!

MODA Edmond
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 4월 17일

Thank you so much for taking the time to leave this incredible review! 😍 Our team takes pride in delivering a positive and enjoyable experience for our customers, and we're glad to see that reflected in your interaction with us. We appreciate your business and look forward to serving you again!
Best wishes, Kevin

2023년 3월 12일

Paul was very nice and helpful and removed the branding from my website and helped me with so many other things. I totally recommend this app to anyone looking for product reviews

Altara
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 3월 12일

Thank you for your kind words! We're glad to know that we were able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin

2023년 4월 20일에 편집됨

Thank you for your help, Arianne gave me some good tips for my store and helped me in any way she could>

CrediColchon
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 4월 21일

Thanks for your positive feedback! Glad to hear that Arianne was able to provide you with valuable tips for your store! We always strive to assist our customers in any way we can. - Lea, Rivo Support Manager

2023년 2월 7일

Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.

TheraCupreal
이탈리아
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 2월 7일

We love helping new merchants and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

2023년 4월 10일

Pete helped me today. What started as a simple branding removal request, turned into a really great experience. Pete was quick, efficient, friendly and even offered a suggestion to improve my sight, I had no idea about. 100% love the Rivo apps I use and this level of service brings it to a whole new level of great.
Thank you Pete!!

Mizzy's Doodles
미국
앱 사용 기간 대략 1개월
답글 TYDAL개 2023년 4월 10일

Thank you for taking the time to write this wonderful review! We are thrilled that we were able to assist you with removing the branding and even went above and beyond by providing a suggestion to improve your sight. We pride ourselves on providing excellent customer service, and we are glad that we were able to meet your expectations.
Best regards, Kevin