TYDAL Product Reviews App

TYDAL Product Reviews App

리뷰 (3,583)

전체 평점
5
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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2023년 2월 15일

Good experience with Rivo Product Reviews App & UGC

Very nice and helpful service by Jel!

Quick reply, nice and helpful.

Lumenix
노르웨이
앱 사용 기간 10일
답글 TYDAL개 2023년 2월 19일

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

2023년 2월 1일

I would recommend this service because I had a great time getting setup with the app as Paul my chat agent helped me out with the entire app and was very professional and helped me out in everything I needed! Paul is the best agent on chat I have probably come across in the longest time

joms
미국
앱 사용 기간 10일
답글 TYDAL개 2023년 2월 1일

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

2023년 5월 27일

I installed the app today and reached out to the Support team to help with some questions. Jel was super quick to help and even made suggestions that could boost my store's performance. Thank you ! Super excited to see the conversion this feature will bring.

ALR BEAUTY UK
영국
앱 사용 기간 10일
답글 TYDAL개 2023년 5월 29일

Thank you for sharing your feedback! We're thrilled to hear that our team was able to assist you quickly and provide valuable suggestions to optimize your store. We appreciate your business and can't wait to see your store's conversion rates soar! - Lea, Rivo Support Manager

2023년 1월 27일

The app looked super clean. Customer service was amazing. Would definitely recommend to anyone looking for an app to add reviews to website

WealthWise
캐나다
앱 사용 기간 9일
답글 TYDAL개 2023년 1월 30일

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

2024년 4월 30일

Mir wurde sehr prompt und zielführend bei der Einrichtung geholfen (in Englisch zwar, aber das machte nichts).
Die guten Reviews hatten mich dazu ermutigt den Chat zu benutzen, und ich war nicht enttäuscht. Danke, Sam.

DR. FREIA HÜNIG Vegane Naturkosmetik
독일
앱 사용 기간 대략 1시간
답글 TYDAL개 2024년 5월 1일

Wir freuen uns, dass Sie unseren Support schnell und effektiv fanden! Wir schätzen Ihr Vertrauen und sind immer für Sie da, wenn Sie Hilfe brauchen. Vielen Dank!
- Kevin & TYDAL-Team

2023년 6월 1일에 편집됨

Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.

Issue was sorted promptly with Lea her service was exceptional!!!

Modernized Tech Solutions
남아프리카
앱 사용 기간 9일
답글 TYDAL개 2023년 6월 1일

Hi Santic,

Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.

I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.

Regards,
Lea

2023년 5월 22일

Great Support. Unbelievably fast and they are eager to help you succeed! They went out of their way to make sure I was happy. I was beyond happy.

SacredHealingSupplyCompany
미국
앱 사용 기간 9일
답글 TYDAL개 2023년 5월 23일

Thank you for your kind words! It means a lot to us that we were able to exceed your expectations and help you succeed. We always strive to go above and beyond for our customers. - Lea, Rivo Support Manager

2022년 11월 30일

Mica was super helpful customer service 100! Very helpful and super nice! Definitely worth reaching out to customer service for help!

22 Lives
미국
앱 사용 기간 9일
답글 TYDAL개 2022년 11월 30일

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

2023년 1월 4일

My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!

A Mom & A Machine LLC
미국
앱 사용 기간 9일
답글 TYDAL개 2023년 1월 4일

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

2022년 12월 20일

Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while

Bodycreativity Products
탄자니아
앱 사용 기간 9일
답글 TYDAL개 2022년 12월 27일

Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin