TYDAL Product Reviews App

TYDAL Product Reviews App

리뷰 (3,809)

전체 평점
5
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  • 평점의 97%가 별 5개입니다
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2023년 5월 27일

I installed the app today and reached out to the Support team to help with some questions. Jel was super quick to help and even made suggestions that could boost my store's performance. Thank you ! Super excited to see the conversion this feature will bring.

ALR BEAUTY UK
영국
앱 사용 기간 10일
답글 TYDAL개 2023년 5월 29일

Thank you for sharing your feedback! We're thrilled to hear that our team was able to assist you quickly and provide valuable suggestions to optimize your store. We appreciate your business and can't wait to see your store's conversion rates soar! - Lea, Rivo Support Manager

2023년 1월 27일

The app looked super clean. Customer service was amazing. Would definitely recommend to anyone looking for an app to add reviews to website

WealthWise
캐나다
앱 사용 기간 9일
답글 TYDAL개 2023년 1월 30일

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

2023년 6월 1일에 편집됨

Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.

Issue was sorted promptly with Lea her service was exceptional!!!

Modernized Tech Solutions
남아프리카
앱 사용 기간 9일
답글 TYDAL개 2023년 6월 1일

Hi Santic,

Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.

I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.

Regards,
Lea

2023년 5월 22일

Great Support. Unbelievably fast and they are eager to help you succeed! They went out of their way to make sure I was happy. I was beyond happy.

SacredHealingSupplyCompany
미국
앱 사용 기간 9일
답글 TYDAL개 2023년 5월 23일

Thank you for your kind words! It means a lot to us that we were able to exceed your expectations and help you succeed. We always strive to go above and beyond for our customers. - Lea, Rivo Support Manager

2022년 11월 30일

Mica was super helpful customer service 100! Very helpful and super nice! Definitely worth reaching out to customer service for help!

22 Lives
미국
앱 사용 기간 9일
답글 TYDAL개 2022년 11월 30일

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

2023년 1월 4일

My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!

A Mom & A Machine LLC
미국
앱 사용 기간 9일
답글 TYDAL개 2023년 1월 4일

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

2022년 12월 20일

Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while

Bodycreativity Products
탄자니아
앱 사용 기간 9일
답글 TYDAL개 2022년 12월 27일

Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2023년 5월 24일

amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing

Killer Condiments
오스트레일리아
앱 사용 기간 9일
답글 TYDAL개 2023년 5월 24일

Thank you for your review and feedback here! We appreciate hearing about your experience and are glad that Pete has been an amazing support. If you have any specific feedback regarding our app, we'd love to hear it! - Lea, Rivo Support Manager

2023년 4월 8일

I'm still new to it, but setting it up was a breeze and Abbie made it even easier! I'm excited to see how much it will come in handy!

Marles Store
미국
앱 사용 기간 9일
답글 TYDAL개 2023년 4월 10일

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
All the best, Kevin

2022년 11월 10일

I absolutely love the Rivo app its so easy to use and the staff are extremely helpful! Thank you to Abbie for helping me out today! I've had nothing but positive experiences so far, Highly recommend!!

Luna Forest Boutique
오스트레일리아
앱 사용 기간 9일
답글 TYDAL개 2022년 11월 10일

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin