TYDAL Product Reviews App
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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great customer service from abbie, very helpful! definitely recommend this app, very easy to set up as well
Thank you so much for your kind words! Awesome to hear that you found our app easy to set up. We appreciate your recommendation and are here to help when you need us! - Lea, Rivo Support Manager
Excellent in every way. Answered all my questions and even provided helpful tips to improve my stores website. Give her a raise!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Arianne heeft mij supergoed geholpen! Ze was erg vriendelijk en behulpzaam. Ik zou ze zeker aanraden.
Heel erg bedankt voor je vriendelijke woorden! Ik ben verheugd te horen dat ons team u uitstekend kan helpen. Het was ons een genoegen om te helpen, en we stellen uw aanbeveling zeer op prijs. Als je in de toekomst nog iets nodig hebt, aarzel dan niet om contact op te nemen. - Lea, Rivo Support Manager
Just installed app today, but so far I am liking it! The user interface seems simpler and easier to learn/use than some others I've tried, but still has all the main functionality I need. Plus, I had a couple of questions that Lance answered quickly and correctly - I am pleased with my experience so far.
Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin
Service très réactif et efficace. Merci beaucoup
Je vous remercie pour vos aimables paroles! Nous visons à être rapides et efficaces au service de nos précieux commerçants. Votre satisfaction compte beaucoup pour nous.
- Lea & Rivo Team
Excellent support de Mica ! Elle m'a aidé durant l'installation du widget. ça fonctionne correctement, merci.
Nous apprécions vraiment la critique 5 étoiles! Ces critiques font notre journée ici. 😊 Merci, Kévin
I would have to say that customer service is phenomenal, I've always gotten excellent help with getting things set up and making changes. I would say that the only thing that it is lacking is customization. I switched to Rivo because I have the rewards app and wanted to make earning reviews more streamlined, but I'm giving up a fully customizable app to do so. It's a very on/off app and doesn't have a lot of granular modifications as far as style and integration (limiting methods of review, customizing email, customer/product limiters, etc.). I would recommend this app, but you get very basic features, so if that's all you need, then it will fill your needs.
Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you've had a phenomenal experience with our customer service and appreciate your feedback on our app's customization options.
While we aim to provide a streamlined and user-friendly app, we understand that some users may require more granular modifications. We're constantly working to improve our features and will definitely take your feedback into consideration as we continue to develop and enhance our platform.
Thank you for recommending Rivo, and please don't hesitate to reach out if you have any further suggestions or feedback.
Best regards, Kevin
migrated to Rivo from another app, had a little issue with review import & display, and reached out to Abbie, whose really helpful and raise the case priority to the tech team to fix the problem.
We are glad that we were able to assist you effectively and raised the case priority to our tech team for a resolution. Providing excellent customer service is a top priority for us, so we are pleased to know that we were able to address your concerns. Thank you for choosing Rivo, and please let us know if you need any further assistance.
All the best, Kevin
Amazing customer support, Arianne is very kind and helpful. Very good and original features, 10/10 would recommend.
Thanks so much for the 5-Stars and for recommending us to the Shopify community! Cheers, Kevin
I want to take a moment to express my gratitude for the outstanding assistance I received from Abbie. Her help was not only incredibly valuable but also delivered with a level of excellence that exceeded my expectations. Thank you!
Thank you for your kind words! 😊 It's awesome to hear that our assistance exceeded your expectations. Thanks for taking the time to share your experience!
- Lea & Rivo Team