TYDAL Product Reviews App

TYDAL Product Reviews App

리뷰 (3,828)

전체 평점
5
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2022년 10월 10일

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

CODi Worldwide
미국
앱 사용 기간 29분
답글 TYDAL개 2022년 10월 10일

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

2023년 5월 24일에 편집됨

Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)

Fairy TAIL Fibers
네덜란드
앱 사용 기간 28분
답글 TYDAL개 2023년 5월 24일

Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager

2023년 2월 27일

The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.

LES EVOLVE
미국
앱 사용 기간 28분
답글 TYDAL개 2023년 2월 27일

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin

2023년 3월 8일

Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!

La Casa Dei Cristalli
이탈리아
앱 사용 기간 28분
답글 TYDAL개 2023년 3월 8일

We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin

2022년 12월 19일

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
오스트레일리아
앱 사용 기간 28분
답글 TYDAL개 2022년 12월 19일

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

2023년 3월 20일

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
칠레
앱 사용 기간 28분
답글 TYDAL개 2023년 3월 20일

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

2023년 5월 9일

Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke

DazDrea
독일
앱 사용 기간 28분
답글 TYDAL개 2023년 5월 9일

Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager

2023년 4월 8일

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

ultrap0p print shop
미국
앱 사용 기간 28분
답글 TYDAL개 2023년 4월 10일

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

2022년 11월 9일

Abbie was so helpful and was able to solve any issues. Will contact if needed again in the future.!!

Firemist
미국
앱 사용 기간 27분
답글 TYDAL개 2022년 11월 9일

Thank you for the positive 5-star review! 🙌 Cheers, Kevin

2023년 3월 9일

The app requires no installation & the process was very streamlined. Abbie was super helpful and displayed exemplary customer service. Definitely the best experience I have had with any Shopify app thus far. Keep up the great work, Abbie and the complete Rivo team! I definitely look forward to exploring other products that Rivo has!

Back2Basics with Mathematics
미국
앱 사용 기간 27분
답글 TYDAL개 2023년 3월 9일

We're thrilled to hear that the installation process was streamlined for you and that we have provided you with exemplary customer service. We're also excited to hear that you are interested in exploring other products that Rivo has to offer. We are committed to providing our customers with the best possible experience and are constantly working to improve our offerings. Please don't hesitate to reach out to us if you have any questions or feedback in the future.
Thanks, Kevin