TYDAL Product Reviews App
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thank you rivo team to help me , so much great thank for you . let see what will happen to my concern
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Hi there,
Thank you for your feedback, Rahul! I'm so sorry about the hiccup you ran into when customizing the app. I'd like to get to the bottom of what you're experiencing here and see if we can help solve it. I've reached out over email to help make things right!
Cheers,
James
I have a new Shopify shop and 10 minutes speaking with Mica has saved me hours of time, I would definitely recommend and if you are not sure of anything just ask
Thank you for taking the time to leave us a feedback! It was our pleasure to assist you with your concerns. Don't hesitate to reach out if you need further help. Best of luck on your new venture! - Lea, Rivo Support Manager
This app has a major flaw that they have not been able to resolve since we reported it last year. Review notifications are attributed to the wrong buyer, and while they are displayed on the respective product page, they are not displayed on the app's reviews list, making them impossible to moderate or reply to.
We will be looking for an alternative to TYDAL.
Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
It was vey easy to install and fit seamlessly into my website. My customer care agent Lance was awesome and removed the Rivo branding fast and easy for me. Im excited to start collecting my reviews!
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always here happy to help! All the best, Kevin
Jel was amazing at helping me with all my issues. Thank you so much for your exceptional customer service.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Abbie was amazing and super helpful. She offered several suggestions to help me get the most out of the Rivo app, she even suggested to setup the Loyalty Rewards program. I cant wait to see what these two apps do for my business. Thank you Abbie!
Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Best wishes, Kevin
Paul at rivo is awesome and they offer a really easy to use email subscription and review app that is free. Can't beat them!
Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can. Much appreciated, Kevin
Best Customer support ever
So glad to hear you had a great experience with our support team! Your feedback is truly appreciated. Thanks for your review!
- Lea & Rivo Team
The app is easy to use and customer service is extremely helpful! Thank you Arianne for your help today.
Thanks for your positive review! Glad to hear that you found our app easy to use and that our support team was able to help. We appreciate your support and hope to continue providing excellent service! - Lea, Rivo Support Manager
another great app by rivo, simple and easy to use. Thier support team is unmatched, Lance was extremely helpful in assisting me with my request and made the experience seamless, thankyou
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin