TYDAL Product Reviews App
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Everyone wants to receive the BEST customer service and help when they are doing something new or need help. Well Maria literally was the very best partner I could have asked for. She helped me with my initial request and then provided me helpful insights on things I didn't even know I needed. She allowed me to ask a million questions and gave me links tools and answers for everything I needed. Literally the best human engagement I have had in months. 10/10 Maria is phenomenal!!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great app/apps. I use them all and they all work great. Customer service team is amazing. I've used them multiple times for questions i had about how it worked. Abbie was great at helping out QUICK and also gave me some tips!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
The App is great, the service, I don't even know how to thank you. Good App. It fully met my needs. Special Thanks for Jamie for your help.
Thank you so much for your kind review! We're thrilled that our app met your needs and that our team provided excellent service. We're here to help anytime!
- Lea & Rivo Team
Very good app, which exceptional customer support! Special mention to Pete for being extremely helpful on the support chat.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin
The set up was quick and easy. Spoke to Lance and he helped out with a few requests. Great app so far!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Awesome support. So easy to set up. The support team guided at every step. Would recommend this to every store owner.
Thanks for sharing your feedback! Glad to hear you had an awesome experience with our support team! We're here to assist you every step of the way. - Lea, Rivo Support Manager
Unable to give full review of app but can provide review of support I received via chat. I connected with Paul on Support Team for assistance with a question. He provided lots of helpful information and provided suggestions to make things better. Extremely satisfied with support provided by Paul.
Thank you for sharing your experience with us! 😊 So glad our team could assist you well and provide helpful suggestions. 🙌 We appreciate your kind words; they mean a lot to us.
- Lea & Rivo Team
This app is very easy to install, gives you instant view of everything and Abbie was absolutely awesome. That customer service its on another level. Highly recommend. :)
This review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager
ABBIE was absolutely AMAZING!!!! Her knowledge is what I needed, and she delivered 100%. She walked me through what I needed and then some.
Providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin