TYDAL Product Reviews App
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (3 390)
Zawęź
-
Według oceny
Five star review here! First, Paul responded within literally 60 seconds. He was incredibly helpful with what I needed and took care of it asap. Second, Paul offered additional input on my site and how to make changes that I will definitely benefit from. Third -- very nice, polite and easy to work with. I can't thank Paul and Rivo enough.
Thank you so much for your fantastic review! 😊 We really appreciate your kind words and we're thrilled to hear that our team was responsive, helpful, and offered valuable insights. It was a pleasure working with you! 💙 - Lea, Rivo Support Manager
The advice and help from Paul just makes my day in regards to building my brand and business!
I have Paul as my consultant today - He is absolutely helpful, professional and efficient! Not to mention he is also very nice.
As a business starter, he gives me confidence and incredibly useful information in just a short chart. Brilliant!! Thank you very much Paul!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Very helpful and efficient.
Thank you for your time to leave a review! We strive to provide the best customer experience possible, and we are always here to help you further. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to our support team.
- Lea & Rivo Team
Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(
Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody
Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team
I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.
Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin
Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager
Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin