TYDAL Product Reviews App

TYDAL Product Reviews App

Recenzje (3 656)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 22 styczeń 2024

Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(

SHOPFAIRY
Wielka Brytania
Około rok korzystania z aplikacji
TYDAL odpowiedział(a) 30 styczeń 2023

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

8 sierpień 2023

amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody

Tricky Breeze
Izrael
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 10 sierpień 2023

Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team

Edytowano 19 styczeń 2024

I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.

Mischief Games
Stany Zjednoczone
Około rok korzystania z aplikacji
TYDAL odpowiedział(a) 27 listopad 2022

Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin

3 luty 2023

Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction

TDC Visuals
Stany Zjednoczone
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 5 luty 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

18 maj 2023

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

thetinycompany
Wielka Brytania
Około rok korzystania z aplikacji
TYDAL odpowiedział(a) 18 maj 2023

Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager

23 czerwiec 2022

Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!

Milo Cosmetics
Szwecja
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 23 czerwiec 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

13 czerwiec 2023

Rivo is a very helpful tool that I will strongly recommend to all online owners. Rivo is a great tool for businesses.

DaystarKing
Stany Zjednoczone
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 15 czerwiec 2023

Thank you for your kind words! We're so glad to hear that you found our app to be a helpful. We appreciate your recommendation! 🙌 - Lea, Rivo Support Manager

29 kwiecień 2023

Paul is an awesome guy, helped out instantly and gave me great support - defo worth a promo, or 2!!

In all seriousness, great support - fast, fun, and efficient!

MiniWave
Wielka Brytania
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 1 maj 2023

Thank you for the kind words! It's great to hear that you had a positive experience with our app. We pride ourselves on delivering fast and efficient support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

5 marzec 2023

Had a very pleasant experience - Arianne helped me with everything and gave really good service!

Can absolutely recommend

ZARL
Dania
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 6 marzec 2023

Thank you so much for your recommendation! It means a lot to us and we're glad to have provided you with a pleasant experience.
Much appreciated, Kevin

17 maj 2022

Galera, Instalei hoje, Instalem e depois me agradece, é fora do normal, melhor que muitos apps pagos, o suporte é incrível, muito bom !!!

Loja ShopiStart
Brazylia
13 dni korzystania z aplikacji
TYDAL odpowiedział(a) 17 maj 2022

Maravilhoso! 🙌 Muito obrigado por escolher nosso aplicativo e compartilhar o feedback positivo! Se surgirem outras perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Tudo de bom, Kevin