TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Avaliações (2.285)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
2 de dezembro de 2022

Prompt and courteous customer service and app support. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Race Ready Auto Parts
Estados Unidos
37 minutos usando o app
TYDAL deixou uma resposta 4 de dezembro de 2022

Thank you for the 5-stars! Cheers, Kevin

20 de novembro de 2022

It's good. i had customer help almost immediately and was satisfied with the suggestion and results.

kidvestis
Estados Unidos
37 minutos usando o app
TYDAL deixou uma resposta 21 de novembro de 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

15 de maio de 2023

Adrienne provided useful information and practical adverse that was well beyond my expectation. The app is easy to use

Atluxe Blanket & Home Co
Estados Unidos
37 minutos usando o app
TYDAL deixou uma resposta 16 de maio de 2023

Thank you so much for your kind words! We strive to make our app user-friendly and easy to use. We're thrilled to hear that you found it to be just that. If there's anything else we can assist you with, don't hesitate to let us know. - Lea, Rivo Support Manager

19 de novembro de 2022

Support team member Arianne was very helpful and went the extra mile with giving me a tip to add a favicon to my store. She was quick to respond, very friendly and knowledgeable.

Spoil'd Fur Babies
Estados Unidos
36 minutos usando o app
TYDAL deixou uma resposta 21 de novembro de 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

8 de fevereiro de 2023

Great first experience with Abby!! Quick responses and very helpful, having this app on my shop will certainly allow my customers to give me honest feedback on my products which will help me showcase the right products for my audience. Looking forward to great success with Rivo Product Reviews!!!

Thanks again Abby! :D

Aletta Bags
Estados Unidos
36 minutos usando o app
TYDAL deixou uma resposta 9 de fevereiro de 2023

We're so happy to see that you had a 5-Star experience! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

17 de dezembro de 2022

Good service, also offers extra help unrelated to the actual app.
Very good overall, would recommend.

DiamondRosé
Suécia
36 minutos usando o app
TYDAL deixou uma resposta 19 de dezembro de 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

16 de outubro de 2023

Arianne provided amazing customer service and made wonderful suggestions :)

Shea Shimmers
Canadá
11 minutos usando o app
TYDAL deixou uma resposta 17 de outubro de 2023

So glad you enjoyed our support service! Our team is always here, ready to help and share ideas. Thanks for your feedback!
- Lea & Rivo Team

28 de outubro de 2022

While verifying my shop to remove the app branding, Abbie messaged me to help with the process. She was helpful, friendly and knowledgeable. She had a couple good suggestions for the site. One of them I was already working on, but the other was functional on my (Android) devices. It was good to know there is an issue with it not showing up on MacBook. Now I know I need to work on fixing that. Thanks again for your help Abbie!

Simply ART by JMichelle
Estados Unidos
35 minutos usando o app
TYDAL deixou uma resposta 31 de outubro de 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are always here for you. Best wishes, Kevin

17 de novembro de 2022

Thank your Jel for your amazing support today.
I just installed the app so I need to check if it works on a long period of time.

THATGUY-SHOP
Itália
35 minutos usando o app
TYDAL deixou uma resposta 17 de novembro de 2022

Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

2 de julho de 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Sabeafie
Estados Unidos
35 minutos usando o app
TYDAL deixou uma resposta 4 de julho de 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin