TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Avaliações (2.286)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
12 de dezembro de 2022

Yaci was very helpful with removing branding and even offered a suggestion. Thanks for the excellent customer service!

Maddie James Books
Estados Unidos
30 minutos usando o app
TYDAL deixou uma resposta 12 de dezembro de 2022

Awesome! Thank you so much for the 5-star review and positive feedback! Cheers, Kevin

Data de edição: 13 de março de 2023

I can't believe this app is free! Customer service was so fast i thought it was a BOT! Paul was such a delight!!! Thank you so much for all the help.

I installed the app seamlessly and review picture upload was a breeze!

R.A.V.E
Estados Unidos
30 minutos usando o app
TYDAL deixou uma resposta 13 de março de 2023

Thank you for your amazing review! We pride ourselves on providing exceptional customer service, and we're glad to hear we were able to assist you quickly and effectively. We appreciate your kind words and are honored to have you as a satisfied customer. If you have any further questions or need assistance in the future, don't hesitate to reach out to us.
All the best, Kevin

16 de dezembro de 2022

The customer service I received was phenomenal. I was helped very quickly and efficiently. Thank You Jel.

fitwithnae
Estados Unidos
29 minutos usando o app
TYDAL deixou uma resposta 19 de dezembro de 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

1 de julho de 2022

I installed this app to help with reviewing my products & AA was so so kind. He helped me through the whole process and even offered a sweet gift. Thank you so much AA! xo

Aurora Moon Creations
Estados Unidos
29 minutos usando o app
TYDAL deixou uma resposta 1 de julho de 2022

It's our pleasure to help you! 😊 Thank you so much for the awesome feedback and 5-stars! Let us know anytime if there's anything else we can do along the way. Best regards, Kevin

19 de outubro de 2022

goede app en fijne service, snel geholpen met problemen.
er zijn veel verschillende mogelijkhedenmet deze app

Uniquerider
Bélgica
29 minutos usando o app
TYDAL deixou uma resposta 19 de outubro de 2022

We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin

27 de outubro de 2022

Currently customising the app and review widget for my store however liking the experience so far. Got in touch with customer support and Abbie was able to assist me immediately. She even went out her way when she didnyt have to, to check out my store and provided a couple tips on how to improve it for a better customer experience. Abbie was quick and efficient with her responses and again was super helpful!

Goatpharma
Austrália
29 minutos usando o app
TYDAL deixou uma resposta 31 de outubro de 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

Data de edição: 24 de maio de 2023

Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)

Fairy TAIL Fibers
Países Baixos
28 minutos usando o app
TYDAL deixou uma resposta 24 de maio de 2023

Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager

15 de fevereiro de 2023

Paul was nice and really helpful. He suggested a few things and even one change that I wasn't even aware that I could do!

Sew Many Things & More
Estados Unidos
29 minutos usando o app
TYDAL deixou uma resposta 19 de fevereiro de 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

25 de janeiro de 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

MultiVi
Reino Unido
29 minutos usando o app
TYDAL deixou uma resposta 25 de janeiro de 2023

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

29 de janeiro de 2023

Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.

North Loop Decor
Estados Unidos
29 minutos usando o app
TYDAL deixou uma resposta 30 de janeiro de 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin