TYDAL Product Reviews App
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Currently customising the app and review widget for my store however liking the experience so far. Got in touch with customer support and Abbie was able to assist me immediately. She even went out her way when she didnyt have to, to check out my store and provided a couple tips on how to improve it for a better customer experience. Abbie was quick and efficient with her responses and again was super helpful!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)
Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager
Paul was nice and really helpful. He suggested a few things and even one change that I wasn't even aware that I could do!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10
We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin
Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!
We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin
Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)
We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin
absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional
Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin