TYDAL Product Reviews App , 2 199 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
10 oktober 2022

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

CODi Worldwide
USA
29 minuter användning av appen
TYDAL svarade 10 oktober 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

27 februari 2023

The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.

LES EVOLVE
USA
28 minuter användning av appen
TYDAL svarade 27 februari 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin

20 mars 2023

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
Chile
28 minuter användning av appen
TYDAL svarade 20 mars 2023

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

8 mars 2023

Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!

La Casa Dei Cristalli
Italien
28 minuter användning av appen
TYDAL svarade 8 mars 2023

We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin

9 maj 2023

Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke

DazDrea
Tyskland
28 minuter användning av appen
TYDAL svarade 9 maj 2023

Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager

19 december 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
Australien
28 minuter användning av appen
TYDAL svarade 19 december 2022

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

8 maj 2023

Paul attended me and he was very kind, he gave me a lot of attention and the application is very easy to use

Levenactive
Mexiko
28 minuter användning av appen
TYDAL svarade 9 maj 2023

Thank you for your review! We're thrilled to hear that our team provided excellent service and that you found our application easy to use. We appreciate your feedback and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

1 december 2022

App is great. Arianne from support helped a lot with details. Excellent service. Recommending to everyone

ninetyunion
USA
28 minuter användning av appen
TYDAL svarade 1 december 2022

Wonderful! Thank you so much for the positive feedback and 5-stars! Best regards, Kevin

8 april 2023

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

ultrap0p print shop
USA
28 minuter användning av appen
TYDAL svarade 10 april 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

9 mars 2023

The app requires no installation & the process was very streamlined. Abbie was super helpful and displayed exemplary customer service. Definitely the best experience I have had with any Shopify app thus far. Keep up the great work, Abbie and the complete Rivo team! I definitely look forward to exploring other products that Rivo has!

Back2Basics with Mathematics
USA
27 minuter användning av appen
TYDAL svarade 9 mars 2023

We're thrilled to hear that the installation process was streamlined for you and that we have provided you with exemplary customer service. We're also excited to hear that you are interested in exploring other products that Rivo has to offer. We are committed to providing our customers with the best possible experience and are constantly working to improve our offerings. Please don't hesitate to reach out to us if you have any questions or feedback in the future.
Thanks, Kevin