TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioner (3 249)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
30 januari 2023

Assistenza veloce e sempre disponibile! Sono stato guidato nella procedura di configurazione. Consiglio

MARKBAG
Italien
Ungefär en timme användning av appen
TYDAL svarade 30 januari 2023

Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 Saluti, Kevin

12 april 2023

Didnt like it. After uninstalling I had to look for help because some i-of its icons were still stuck in the page

Geinstak
Australien
Ungefär en timme användning av appen
TYDAL svarade 14 april 2023

Hi Trevor,



Lea here from Rivo! Thank you for bringing this issue to our attention. I’m so sorry for the trouble with the left-over codes. Our team has reached out to your email to get to the bottom of the issue and provide a resolution as soon as possible. Our team is very open to resolving this with you, if you would like to reply on the email thread we have open or you can reach out to me directly at: lea@rivo.io.

Looking forward hearing back from you!



Best Regards,

Lea

9 oktober 2023

Good customer support! Got help quickly and customer support helped me through everything.

My Store
Finland
Ungefär en timme användning av appen
TYDAL svarade 13 oktober 2023

Thank you for your kind words! We're glad to hear you had a great experience with our customer support. We're always here to help you out! 😊
- Lea & Rivo Team

13 januari 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
USA
Ungefär en timme användning av appen
TYDAL svarade 16 januari 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

12 juli 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
Nya Zeeland
Ungefär en timme användning av appen
TYDAL svarade 13 juli 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

27 april 2023

Je n'ai pas encore complètement fini de monter l'application mais Jel a été formidable dans mon accompagnement pour installer l'application. Elle m'a aussi suggéré plusieurs trucs pour rendre mon site plus beau.
J'ai bien hâte d'avoir des commentaires sur mon site!

Distributions Valmi
Kanada
Ungefär en timme användning av appen
TYDAL svarade 27 april 2023

Merci beaucoup pour votre évaluation ! C'est toujours merveilleux d'apprendre que nous avons pu répondre à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire à l'avenir.- Lea, Rivo Support Manager

25 januari 2023

Jel helped me to setup the Rivo review app and I couldn't be happier with how its working. Strongly recommend.

Lilac's Closet
Storbritannien
Ungefär en timme användning av appen
TYDAL svarade 25 januari 2023

Thank you so much for the feedback and 5-Stars! So glad we were able to help with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

12 oktober 2023

I only gave it 4 stars, due to only being on the app so far for 5 minutes, so I'm unable to really judge on how the app is at the moment. I can say; I don't have any negative thoughts. So far. Mica was really good in assisting me via chat however.

Sistermom Creations
USA
44 minuter användning av appen
TYDAL svarade 16 oktober 2023

Thanks for the feedback! We're glad our support team was able to help. As you continue using the app, feel free to share more thoughts. We value your opinion!
- Lea & Rivo Team

11 april 2023

Great Customer Support, Pete was very helpful and offered more help and features. Still testing the app itself but I am positive it's a great as it's customer service.

Planterior Shop
Egypten
Ungefär en timme användning av appen
TYDAL svarade 11 april 2023

We're glad to hear that you have a positive outlook on the app itself. We strive to continuously improve our product and provide the best possible experience for our users. If you have any further questions or feedback, please don't hesitate to contact us. Our team is always here to help!
Thanks, Kevin

7 mars 2023

quickly response and always looking to help more, and to improve my website!
Happy with this service!
Paul helped me!

Eres Legendaria
Peru
Ungefär en timme användning av appen
TYDAL svarade 7 mars 2023

Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. If there's anything else we can do to help, just let us know.
Cheers, Kevin