TYDAL Product Reviews App
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Recensioner (3 013)
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Customer service from Sam was very friendly and fast. He helped us quickly remove the branding of Tydal on our site.
The app currently works as it should out of the box with some optional settings but may require a few custom tweaks.
Thanks for your feedback! We're glad our team could assist you swiftly and that Tydal is working well for you. Here for any tweaks you need! 😊
- Kevin & TYDAL Team
TYDAL provided excellent service and outstanding customer care. Samer was supportive and ensured all my needs were met. I’m very happy with my experience and will definitely return. Thank you, TYDAL!
So glad to hear you're happy with our service! Thanks for choosing TYDAL. We look forward to seeing you again soon! 😊
- Kevin & TYDAL Team
Just started using this app, but so far the customer service has been more than amazing! After install, they followed up with me via email to see if I need help setting the app up, and there is a chat feature in the app where you can chat with a live rep for assistance or questions. I worked with Jamie and they also gave me a helpful suggestion for my website completely unrelated to reviews. Love Tydal so far!!
Thanks for the awesome review! We're thrilled about your positive experience with our support team. We're here to help anytime—just reach out! 😊
- Kevin & TYDAL Team
I didn't know how to express that so much i love using this app on my store its an all in one review plugin and their support team are present 24/7 for free help even they help you like their own store and at the end give u a free feedback that was truly awesome. I love the way they respect your data and free consulation
Thanks for the glowing review! We’re delighted you love the app and our support. Your success is our top priority, and we're here for you 24/7! 😊
- Kevin & TYDAL Team
this is the best app for reviews! it's clear, concise and their support is TOP NOTCH ! yeah, you know that most of the stores got it, but still! theirs is one of the best support i ever had to deal with and they go above & beyond to please you & listen to your needs_! recommend 100% !!! (Jamie& Sam you're the best)
Thanks for the glowing review! We're over the moon to hear that our support team went above and beyond for you. Your recommendation means the world to us!
- Kevin & TYDAL Team
i was facing bit issues in my store and their team was so cooperative and friendly. I'm so satisfied with them. Thank TYDAL TEAM.
So glad we could help sort things out for you! Thanks for the kind words and for choosing our team. 😊
- Kevin & TYDAL Team
The app is very user friendly and have never had an issue with any of the features
You can also easily transfer over your reviews from a different app using a CSV file.
Also the customer service is really good, (Jamie) was very polite and helped solve my issue and even gave me some advice
Delighted to hear you're loving our user-friendly app! It's great to know our transfer feature and customer service hit the mark. Thanks for sharing your experience!
- Kevin & TYDAL Team
Great customer service and app is very well built! I used the chat to remove the 'Powered by Tydal' branding on the widget and not only did they remove it super quick, but they added me to their priority server queues and removed the email sending limit all for free! I've tried other apps but they didn't work for my needs and price range but Tydal has so many great things and is easy to work with for a great price.
Wow, thanks for the fantastic review! We're thrilled you're enjoying the app and our customer service. Glad we could tailor the experience to your needs. Looking forward to continuing to support your success!
- Kevin & TYDAL Team
Application with a big heart since it is free, it helps me a lot on my website so that my products can reach their sales. I hope it continues like this, it is totally configurable and customizable, it is a pleasure to have this application.
Thanks for your wonderful review! We're thrilled to hear our app is making a difference for you. Here to support your success!
- Kevin & TYDAL Team
Great app, and when I had a problem, responded promptly, advise me on what I need to do, Very Happy with their help.
Thank you for the kind words! We're glad we could help promptly and provide the advice you needed. Happy to support you anytime!
- Kevin & TYDAL Team