TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioner (3 250)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
25 februari 2023

Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!

JACKED Junk Removal
USA
21 minuter användning av appen
TYDAL svarade 27 februari 2023

Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin

30 augusti 2022

I installed it for gathering product reviews. I love the fact that it's not complex to install and use. Pretty straightforward

D'GENFA
USA
21 minuter användning av appen
TYDAL svarade 30 augusti 2022

Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Much appreciated, Kevin

12 november 2022

Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!

madragora
Ungern
21 minuter användning av appen
TYDAL svarade 14 november 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

30 juli 2023

So far so good. Arianne is professional at what she does, very kind and replies quickly. She offered and unlocked some features for free and she also introduced me into a new app by Rivo and I will definitely check that out, just because she was kind and supportive.

Tasty Snuggles
USA
21 minuter användning av appen
TYDAL svarade 2 augusti 2023

Thank you so much for your kind words! It means the world to us that you're happy with our support 😊 We appreciate your support and can't wait to continue providing you with the best possible service. Thank you, and have a fantastic day!
- Lea & Rivo Team

21 november 2022

The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.

Jael Jewels
Australien
20 minuter användning av appen
TYDAL svarade 21 november 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

10 maj 2023

Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.

Historical Wear
USA
20 minuter användning av appen
TYDAL svarade 11 maj 2023

Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager

2 maj 2023

Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.

Mama Seats
USA
20 minuter användning av appen
TYDAL svarade 3 maj 2023

Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager

24 maj 2023

Great support! They work fast and give great advice. will recommend to friends definitely 10/10 from me

Pet Essentials Tauranga Online Pet Food
Nya Zeeland
20 minuter användning av appen
TYDAL svarade 25 maj 2023

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our support team. We take pride in providing quick and helpful advice to our customers. Thanks for the recommendation! - Lea, Rivo Support Manager

26 oktober 2022

Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!

Customsbydonyelle
USA
20 minuter användning av appen
TYDAL svarade 26 oktober 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

19 januari 2023

Abbie was extremely helpful and also provided sufficient advice for my new store! Everyone would love to have Abbie for their service needs! Truly appreciate her I would give more than 5 stars. Thanks again Abbie.

Maraa Designs

Maraa Designs
USA
20 minuter användning av appen
TYDAL svarade 19 januari 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin