TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioner (3 795)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
3 augusti 2023

Responsive, helpful, and informative! Jel was quick to help with my immediate needs and then offered additional solutions to help improve my store and its features!

JIMMY
USA
En dag användning av appen
TYDAL svarade 7 augusti 2023

Thanks for your awesome review! 😊 We're delighted to hear that our team was able to assist you with useful solutions for improving your store. Your satisfaction means the world to us! Let us know if you need any more help in the future. 👍
- Lea & Rivo Team

24 oktober 2023

Really love their service and the time they are willing to give. Mica in the chat support knows her job well. Thanks Rivo. you made my day

Zamour
Indien
En dag användning av appen
TYDAL svarade 31 oktober 2023

Thank you for your kind words! We're thrilled we could assist you effectively. Your satisfaction is our top priority. Cheers to more great experiences with Rivo! 🌟👍
- Kevin & Rivo Team

15 juli 2023

Fantastic customer service, particular shout out to Jel, who went above and beyond what was expected to support our store.
App is easy to install, nice touch that they allow their branding to be removed, even with the free version.
Looking forward seeing our customer reviews show up on our store.

Hampton Roast Coffee
Storbritannien
En dag användning av appen
TYDAL svarade 17 juli 2023

Thank you so much for the review! 😊 We're happy to hear that you had such a great experience. Can't wait to see your customer reviews shining on your store! ✨
- Lea & Rivo Team

17 november 2022

rivo is really good and the customer service is fast, straight to the point and the explanation is easy to understand,

CROWD
USA
En dag användning av appen
TYDAL svarade 17 november 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

Redigerat 23 maj 2023

response. Pete was fast, professional and helpful I will recommend to other start-up Shopify users.

ambookplus.com
USA
En dag användning av appen
TYDAL svarade 23 maj 2023

Thank you so much for your kind review! We're thrilled to hear that our team was able to provide helpful service. We appreciate your recommendation and look forward to serving you again in the future. - Lea, Rivo Support Manager

21 mars 2023

Fantastic service by Paul! Would recommend this app to every brand! Best customer service I've had so far.

RÉSEAUX Men Skincare
Nederländerna
En dag användning av appen
TYDAL svarade 21 mars 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Much appreciated, Kevin

Redigerat 30 november 2022

I've submitted 2 tickets for issues I have experienced and no help or communication in 3 weeks. The reps who I did speak to were helpful.

Kingdom Beauty Care
USA
Ungefär en månad användning av appen
TYDAL svarade 19 oktober 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

28 mars 2023

Paul at Rivo provided excellent assistance with my website. His expertise and attention to detail made the process of creating and launching my new site a breeze. I appreciated his patience in answering all of my questions and his willingness to work with me until I was completely satisfied with the final product. I highly recommend Paul and Rivo for anyone in need of basic optimization services. Thank you, Paul, for your exceptional work! The future of my sites is brighter already!

Mali-LaShae' Essentials
USA
En dag användning av appen
TYDAL svarade 28 mars 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
All the best, Kevin

14 mars 2023

Jel è fantastica veloce e profesionale, un supporto davvero prezioso !!
sicuramente affidero anche altri store in futuro. grazie ancora!

AcetaBody
Italien
En dag användning av appen
TYDAL svarade 14 mars 2023

Grazie per le gentili parole! Siamo lieti di sapere che sei soddisfatto dei nostri servizi. Apprezziamo la tua attività e non vediamo l'ora di servirti di nuovo in futuro.
Tanti auguri Kevin

14 april 2023

So far so good! The customer service team was SUPER helpful and went way above and beyond to help me out with a couple of issues with my theme code. Reviews look great and auto email system looks great.

Beach Frames
USA
En dag användning av appen
TYDAL svarade 17 april 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything else we can do to help along the way, please don't hesitate to reach out. Our team will be delighted to assist you.
Best wishes, Kevin