TYDAL Product Reviews App

TYDAL Product Reviews App

Recensioner (4 231)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
12 augusti 2023

AMAZING customer service! They really go out of their way to help you in any way they can with not only their app but Shopify as a whole. Easy to use set up and interface and it all looks very good and professional. Definitely consider downloading this app for your reviews on your site.

Two Twisted Dragons
USA
40 minuter användning av appen
TYDAL svarade 14 augusti 2023

Thank you so much for the kind words! We're thrilled that our team was helpful. We strive to go the extra mile for our customers. We're glad you loved the app and grateful for your recommendation!
- Lea & Rivo Team

16 maj 2024

GREAT app and great support (JAMIE) In a fews clicks we have a great review system with a lot of options!

Bernava.net
Italien
25 minuter användning av appen
TYDAL svarade 20 maj 2024

Thanks for the awesome feedback! We're thrilled you're loving our app and our review system. Feel free to reach out if you need anything else!
- Kevin & TYDAL Team

8 april 2023

great customer service. upgraded a lot for me and was super helpful. can't wait to see what this app could be once it's at its best.

Bookish Night In
Storbritannien
39 minuter användning av appen
TYDAL svarade 10 april 2023

We appreciate your support and are excited to continue working towards making our app the best it can be. Our team is dedicated to providing high-quality products and exceptional customer service, and we are committed to continuously improving to meet the needs of our customers. Thank you for choosing our app and for placing your trust in us.
Cheers, Kevin

29 november 2022

Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!

Niche Perfume Decants
Italien
39 minuter användning av appen
TYDAL svarade 29 november 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

21 maj 2023

I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug

Onto Ease
Storbritannien
39 minuter användning av appen
TYDAL svarade 21 maj 2023

Hi Muzzammil,

This is Lea from Rivo! Thank you for bringing this to our attention and we're sorry for any inconvenience this has caused. We're happy to let you know that we have already removed the left-over codes from our app. You can rest assured that the issue has been fixed. We'd like to make this right and offer additional support. Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to offer any help we can.

Cheers,
Lea

Redigerat 14 december 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

bingltd
USA
38 minuter användning av appen
TYDAL svarade 14 december 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

28 maj 2024

Great simple review app that looks stunning. Wonderful customer service with quick and efficient service. Thanks, Sam. Easy to use and even has follow-up emails to get reviews from customers. Thanks, TYDAL!

Love Light Minnesota
USA
20 minuter användning av appen
TYDAL svarade 30 maj 2024

Thank you for the awesome feedback! 🌟 We're thrilled you love our app and service. Your satisfaction means the world to us! 😊
- Kevin & TYDAL Team

6 mars 2023

great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use

DACEMAX
USA
38 minuter användning av appen
TYDAL svarade 6 mars 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Redigerat 6 februari 2023

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

CornholeAntics
USA
38 minuter användning av appen
TYDAL svarade 6 februari 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 april 2024

Amazing customer service and very easy to install!

The Trekkers Trove
Australien
33 minuter användning av appen
TYDAL svarade 8 april 2024

Awesome to hear! Glad you found our service amazing and installation easy. Thanks for the feedback! 😊
- Kevin & TYDAL Team