TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recensioner (2 283)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
11 juli 2023

Mica was efficient, knowledgeable and actually helped by answering my questions and going beyond to assist. Awesome experience

Avenue Black Apparel
USA
9 månader användning av appen
TYDAL svarade 13 juli 2023

Thanks for the kind review! 😊 So glad our team was able to help you out and provide excellent customer service! Feel free to reach out if you have any more questions or need assistance in the future. We're here to help! 👍
- Lea & Rivo Team

9 juni 2024

great , professional and friendly support team

Aqua Luxury Home
Förenade Arabemiraten
TYDAL svarade 11 juni 2024

Thanks for your feedback! We strive to blend professionalism with a friendly approach. Let us know if there's anything else we can assist you with!
- Kevin & TYDAL Team

17 juli 2023

Excellent customer service, Paul was very helpful and fast, noticed those guys are very professional and so patient.

ELITEMED
Kanada
5 månader användning av appen
TYDAL svarade 20 juli 2023

Thanks for the great feedback! 😊 We're thrilled to hear that our team was able to assist you quickly. We appreciate your kind words! 💙
- Lea & Rivo Team

25 juli 2023

Mica's customer service was top-notch! She helped me fix the issues I was experiencing because of my lack of knowledge of coding. Thank you.

Eternal Glow
Storbritannien
4 månader användning av appen
TYDAL svarade 28 juli 2023

Thank you so much for your kind words! 🙌 We're thrilled our team could assist you with your concern. Your feedback means the world to us! Thank you again and have a fantastic day!
- Lea & Rivo Team

29 juli 2023

I am currently using Product Reviews app. very good app. Jel was great at answering questions and was even kind enough to unlock some free features for me.

BuyItZone
Storbritannien
Ungefär 2 månader användning av appen
TYDAL svarade 2 augusti 2023

So glad to hear that you love the app! 🙌 Thanks for sharing your awesome experience with us. Our team is always here to help and offer top-notch support whenever you have questions.
- Lea & Rivo Team

1 oktober 2023

i think they are best helping people very fast and also precise, 5 star absolutely, thank you Paul.

AlternatEcom
Italien
3 månader användning av appen
TYDAL svarade 4 oktober 2023

Thank you for your kind words! We're delighted to provide quick and accurate assistance. We appreciate your feedback!
- Lea & Rivo Team

5 augusti 2023

Great experience! Amazing team. Very supportive and helpful! Definitely buying the paid version soon. 10/10 Recommended!! Jel was very helpful. Special shoutout to that customer support girl!

Shopostic
Indien
4 månader användning av appen
TYDAL svarade 7 augusti 2023

Thank you for taking the time to share your experience with us! We're thrilled that our team provided you with the support and assistance you needed. 🙌 We truly appreciate your recommendation!
- Lea & Rivo Team

27 juni 2023

Was really helpful. We resolved my problems and even added some new things to my store. I actually think she's the best assistant in the world.

smooth
Finland
Ungefär 2 månader användning av appen
TYDAL svarade 29 juni 2023

Thanks so much for the kind words! 😊 It was our pleasure helping you out, and we're thrilled we could make your store even better. We truly appreciate your feedback! 🙌 - Lea, Rivo Support Manager

10 september 2023

The app was fairly easy to install and set up, the more complex parts they have a chat feature and the support team member (Arianne) who i spoke to is phenomenal very speedy response and got everything set up the way i needed it, highly recommended

Toffee Apple Studios
Storbritannien
Ungefär 2 månader användning av appen
TYDAL svarade 13 september 2023

Thanks for the feedback! Glad to hear that you found our app easy to install and set up. Our team works hard to provide excellent support, and we're thrilled that we were able to help. We appreciate your recommendation!
- Lea & Rivo Team

Redigerat 24 juni 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
USA
Ungefär en månad användning av appen
TYDAL svarade 26 juni 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager