TYDAL Product Reviews App
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Thanks Arrianne! Support is always super helpful - even though I’m only on a free plan, I’m never made to feel I’m any less important!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Very good app, which exceptional customer support! Special mention to Pete for being extremely helpful on the support chat.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin
Everyone wants to receive the BEST customer service and help when they are doing something new or need help. Well Maria literally was the very best partner I could have asked for. She helped me with my initial request and then provided me helpful insights on things I didn't even know I needed. She allowed me to ask a million questions and gave me links tools and answers for everything I needed. Literally the best human engagement I have had in months. 10/10 Maria is phenomenal!!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great app/apps. I use them all and they all work great. Customer service team is amazing. I've used them multiple times for questions i had about how it worked. Abbie was great at helping out QUICK and also gave me some tips!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
The set up was quick and easy. Spoke to Lance and he helped out with a few requests. Great app so far!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
This app is very easy to install, gives you instant view of everything and Abbie was absolutely awesome. That customer service its on another level. Highly recommend. :)
This review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin
ABBIE was absolutely AMAZING!!!! Her knowledge is what I needed, and she delivered 100%. She walked me through what I needed and then some.
Providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin
Paul has been very helpful and kind. Glad I had an opportunity to work with him. I believe his help will translate into cash !! Thanks Paul ✨✨
We always aim to provide excellent customer service and are glad to hear that we were able to meet your expectations. We hope that the assistance we've provided will contribute to the growth of your business.
Best wishes, Kevin
The customer representative, Jamie, was very helpful with assisting me in navigating the TYDAL App so that I could change a discount percentage for my customer reviews.
Lakisha
GOD IT Team
Thank you! We're so glad to provide helpful insights for your store. We're thrilled to hear you had a great experience with Abbie and appreciate your business. - Lea, Rivo Support Manager
I started the chat process by requesting that my store be added to the priority emailing. Pete was the representative to respond to my request. He was quick, proficient, and polite in completing my request. My experience with Rivo has been the same every time, as this was not my first use of the support team. I had help with both the Rivo Review and Rivo Pop-up and I have no complaints.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin