TYDAL Product Reviews App

TYDAL Product Reviews App

รีวิว (3,799)

การให้คะแนนโดยรวม
5
จำนวนต่อระดับคะแนน
  • 97% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 0% ของการให้คะแนนคือ 1 ดาว
8 สิงหาคม 2022

Molto utile e veloce da usare ,inoltre è fornita da un' ottimo servizio di Custom Care . Per essere gratuita svolge le sue funzioni in maniera adeguata

COLLINE
อิตาลี
3 เดือน ในการใช้แอป
TYDAL ตอบแล้ว 8 สิงหาคม 2022

La tua recensione significa il mondo per noi! 🙌 Se hai dei feedback che avrebbero reso la tua esperienza più straordinaria per farci ottenere una recensione a 5 stelle, non esitare a contattarci. Ciao, Kevin

1 เมษายน 2023

Paul has been extremely nice & helpful! the customer service is amazing and the apps are great! I recommend:)

Got Close
เยอรมนี
3 วัน ในการใช้แอป
TYDAL ตอบแล้ว 2 เมษายน 2023

Thank you so much for your recommendation. It means a lot to us and we're glad to have provided you with a positive experience.
Cheers, Kevin

11 พฤศจิกายน 2022

Abbie was really helpful with all the questions i asked and helped me understand everything sell, even gave me some tips. Easy to use app.

TheHealthHub
สหราชอาณาจักร
3 วัน ในการใช้แอป
TYDAL ตอบแล้ว 14 พฤศจิกายน 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

1 มิถุนายน 2023

Once you uninstall, there's no option to contact support to get the review widgets off your site. It's still on my site and driving me batty becuase I can't find a way to remove it.

Amanda Byrd Books
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
TYDAL ตอบแล้ว 1 มิถุนายน 2023

Hey Amanda Byrd Books team!

I'm so sorry about the trouble here. Looks like some wires got crossed, I sent you an email to take a closer look into this!

Talk soon,
James

21 เมษายน 2023

She was amazing and efficient-helped me out several times today. A+++ Give her a raise! Really, really impressed with the customer service!♥️

Sea Glass Island Girl
สหรัฐอเมริกา
3 วัน ในการใช้แอป
TYDAL ตอบแล้ว 24 เมษายน 2023

That's great to hear! We're so happy that our support team was able to provide you with excellent service. Thanks for the positive feedback!👍 - Lea, Rivo Support Manager

29 มิถุนายน 2022

Totally clear and self-explanatory. A great app. If a question comes up, you get an answer right away. Thanks again Aroll!

GUSSGENUSS
เยอรมนี
3 วัน ในการใช้แอป
TYDAL ตอบแล้ว 29 มิถุนายน 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

23 พฤษภาคม 2023

Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.

Lulu & Boo
สหราชอาณาจักร
2 วัน ในการใช้แอป
TYDAL ตอบแล้ว 24 พฤษภาคม 2023

Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager

5 เมษายน 2023

The email collection never worked properly. I granted access to my website for them to fix it, but despite sending regular emails asking how it's going, nothing is fixed. I've been waiting for 3 weeks for it to be fixed now, but I can't wait anymore. I'm uninstalling it and using a different service.

Simple Apothecary
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
TYDAL ตอบแล้ว 5 เมษายน 2023

Hello, Simple Apothecary Team.

Joanna here, Head of Customer Success at Rivo. Upon reviewing your case, it looks like your experience with our app wasn't up to our usual standards, and I apologize for that. I have escalated your issue to our developers and made sure that it is prioritized.

I really want to make this right. I'd love to speak with you so I will send you a personal email as well. Hoping we can turn things around.

Thank you,
Joanna

1 ธันวาคม 2022

I had Arianne assist me with verifying my store to remove the watermark for the reviews and she was easily the best customer service I've had. Incredibly friendly and personal and got everything finished for me quickly. Very happy with the service given

Abbies Aesthetixs Hair
สหราชอาณาจักร
2 วัน ในการใช้แอป
TYDAL ตอบแล้ว 1 ธันวาคม 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

11 กุมภาพันธ์ 2023

This App is Great and splendid, it has every thing and easy to use. the customer service is great especially Jel, she was so supportive to the end. so you don't have anything to worrier about. I recommend this app to everyone

Healthylifestyle
อิตาลี
2 วัน ในการใช้แอป
TYDAL ตอบแล้ว 12 กุมภาพันธ์ 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin