TYDAL Product Reviews App
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Great customer service. Abbie assisted me in getting all of my questions answered and even provided great suggestions for my site. Looking forward to trying the app out!
Thank you so much for using our app and for the 5-star review! 🤩 We're excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Cheers, Kevin
Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Arianne was most helpful and supportive when I contacted customer service for app support for my shopify store. Thanks so much!
Your positive feedback means the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin
Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!
Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin
Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I installed it for gathering product reviews. I love the fact that it's not complex to install and use. Pretty straightforward
Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Much appreciated, Kevin
La atención recibida fue más de lo que esperaba, realmente fue de gran ayuda para configurar correctamente la app en mi tienda.
¡Tus amables palabras son muy apreciadas! 🤩 ¡Muchas gracias por los comentarios positivos y la revisión de 5 estrellas! Saludos, Kevin
Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.
Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager
Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.
Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager