TYDAL Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (3,249)
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I would have to say that customer service is phenomenal, I've always gotten excellent help with getting things set up and making changes. I would say that the only thing that it is lacking is customization. I switched to Rivo because I have the rewards app and wanted to make earning reviews more streamlined, but I'm giving up a fully customizable app to do so. It's a very on/off app and doesn't have a lot of granular modifications as far as style and integration (limiting methods of review, customizing email, customer/product limiters, etc.). I would recommend this app, but you get very basic features, so if that's all you need, then it will fill your needs.
Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you've had a phenomenal experience with our customer service and appreciate your feedback on our app's customization options.
While we aim to provide a streamlined and user-friendly app, we understand that some users may require more granular modifications. We're constantly working to improve our features and will definitely take your feedback into consideration as we continue to develop and enhance our platform.
Thank you for recommending Rivo, and please don't hesitate to reach out if you have any further suggestions or feedback.
Best regards, Kevin
migrated to Rivo from another app, had a little issue with review import & display, and reached out to Abbie, whose really helpful and raise the case priority to the tech team to fix the problem.
We are glad that we were able to assist you effectively and raised the case priority to our tech team for a resolution. Providing excellent customer service is a top priority for us, so we are pleased to know that we were able to address your concerns. Thank you for choosing Rivo, and please let us know if you need any further assistance.
All the best, Kevin
I want to take a moment to express my gratitude for the outstanding assistance I received from Abbie. Her help was not only incredibly valuable but also delivered with a level of excellence that exceeded my expectations. Thank you!
Thank you for your kind words! 😊 It's awesome to hear that our assistance exceeded your expectations. Thanks for taking the time to share your experience!
- Lea & Rivo Team
Amazing customer support, Arianne is very kind and helpful. Very good and original features, 10/10 would recommend.
Thanks so much for the 5-Stars and for recommending us to the Shopify community! Cheers, Kevin
Abbie was great in answering any of my questions ,and she has great customer service. 10/10 recommend and she needs a raise.
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your wonderful feedback and recommendation!
Much appreciated, Kevin
Jel is great and very observant. She offers great advise for your store's productivity as well, not just related to the app. Great customer service thus far!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
This is a great app to use and very user friendly. Arianne assisted me and was very nice and personable. She was a pleasure to work with and we definitely encourage others to give this app a try for reviews on their products! We look forward to using their services on shopify as well as their new and upcoming apps! Thank you again Arianne
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Abbie was a huge help. My question was quickly answered. She went above and beyond and added some extra features for me.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin
Great customer support, really helped me and It was very easy to chat, solved all my problems and more!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
I have just used the application, and I am discovering all its features, it seems that everything is well done!
I want to thank Paul from Rivo team for his assistance, I give him 5 stars, everything is great! thank you
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin