TYDAL Product Reviews App

TYDAL Product Reviews App

评论 (3,583)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年2月15日

Good experience with Rivo Product Reviews App & UGC

Very nice and helpful service by Jel!

Quick reply, nice and helpful.

Lumenix
挪威
10天 人在使用应用
TYDAL已回复 2023年2月19日

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

2023年2月1日

I would recommend this service because I had a great time getting setup with the app as Paul my chat agent helped me out with the entire app and was very professional and helped me out in everything I needed! Paul is the best agent on chat I have probably come across in the longest time

joms
美国
10天 人在使用应用
TYDAL已回复 2023年2月1日

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

2023年5月27日

I installed the app today and reached out to the Support team to help with some questions. Jel was super quick to help and even made suggestions that could boost my store's performance. Thank you ! Super excited to see the conversion this feature will bring.

ALR BEAUTY UK
英国
10天 人在使用应用
TYDAL已回复 2023年5月29日

Thank you for sharing your feedback! We're thrilled to hear that our team was able to assist you quickly and provide valuable suggestions to optimize your store. We appreciate your business and can't wait to see your store's conversion rates soar! - Lea, Rivo Support Manager

2023年1月27日

The app looked super clean. Customer service was amazing. Would definitely recommend to anyone looking for an app to add reviews to website

WealthWise
加拿大
9天 人在使用应用
TYDAL已回复 2023年1月30日

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

2024年4月30日

Mir wurde sehr prompt und zielführend bei der Einrichtung geholfen (in Englisch zwar, aber das machte nichts).
Die guten Reviews hatten mich dazu ermutigt den Chat zu benutzen, und ich war nicht enttäuscht. Danke, Sam.

DR. FREIA HÜNIG Vegane Naturkosmetik
德国
大约1小时 人在使用应用
TYDAL已回复 2024年5月1日

Wir freuen uns, dass Sie unseren Support schnell und effektiv fanden! Wir schätzen Ihr Vertrauen und sind immer für Sie da, wenn Sie Hilfe brauchen. Vielen Dank!
- Kevin & TYDAL-Team

编辑时间:2023年6月1日

Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.

Issue was sorted promptly with Lea her service was exceptional!!!

Modernized Tech Solutions
南非
9天 人在使用应用
TYDAL已回复 2023年6月1日

Hi Santic,

Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.

I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.

Regards,
Lea

2023年5月22日

Great Support. Unbelievably fast and they are eager to help you succeed! They went out of their way to make sure I was happy. I was beyond happy.

SacredHealingSupplyCompany
美国
9天 人在使用应用
TYDAL已回复 2023年5月23日

Thank you for your kind words! It means a lot to us that we were able to exceed your expectations and help you succeed. We always strive to go above and beyond for our customers. - Lea, Rivo Support Manager

2022年11月30日

Mica was super helpful customer service 100! Very helpful and super nice! Definitely worth reaching out to customer service for help!

22 Lives
美国
9天 人在使用应用
TYDAL已回复 2022年11月30日

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

2023年1月4日

My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!

A Mom & A Machine LLC
美国
9天 人在使用应用
TYDAL已回复 2023年1月4日

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

2022年12月20日

Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while

Bodycreativity Products
坦桑尼亚
9天 人在使用应用
TYDAL已回复 2022年12月27日

Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin