TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

评论 (2,344)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年3月28日

Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!

showerspassuk
英国
8个月 人在使用应用
TYDAL已回复 2024年3月29日

Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊
- Kevin & TYDAL Team

2024年5月31日

Over the last weeks, I've tried a half dozen or more review apps, looking for one that was suitable for a one-product shop, also had video and image reviews, and was in my price range. Tydal is definitely it. It allows for a lot of control and customization, which is important to me, and also WORKS without too much messing around with code (if at all)
To top it off, their customer service is FANTASTIC! I'm usually the type that never asks or takes anyone up on assistance, but their phenomenal rep Jamie (who also compiles their in-depth tutorials) gave me quite a few invaluable bits of guidance to help me transition my site to this platform more easily, and make use of its many features. I'm very pleased.

Read To Me
美国
1天 人在使用应用
TYDAL已回复 2024年6月3日

Thank you for your thorough feedback! We're thrilled you found Tydal to be the perfect fit for your shop. Our team is always here to help!
- Kevin & TYDAL Team

2024年5月1日

Jamie was amazing and the support was fast and super helpful. She even helped me solve a few other issues and made some recommendations that really helped my store. Thanks again!!

After Five Designs
美国
28天 人在使用应用
TYDAL已回复 2024年5月3日

We're thrilled to have been able to assist you! Thanks for your kind words and trusting us with your store. Here for you anytime!
- Kevin & TYDAL Team

2024年5月6日

This is a cost-effective app that gives you access to buyer reviews and presents them perfectly, and it's free, free, free!
Jamie from the TYDAL support team was great, she patiently answered our questions and helped us out.

YestonStore
香港特别行政区
29天 人在使用应用
TYDAL已回复 2024年5月7日

We're so glad you're loving the app and support! Happy to hear our team could help. Thanks for the great review!
- Kevin & TYDAL Team

2024年5月10日

Service is excellent! Thanks, Jamie! I asked them to remove the branding and I got some other great features and tips as well. It really made the start of figuring out the app easy. So far, it looks like a comprehensive versatile app. I'll update the review about specific features later!

Beachcombers Henna Supply
美国
8天 人在使用应用
TYDAL已回复 2024年5月13日

Delighted to hear you're enjoying our service! We're here to help make your experience top-notch. Can't wait to hear more about your favorite features! 😊
- Kevin & TYDAL Team

2024年5月29日

I had a hard time managing and importing my reviews and the support was great. I am looking forward to improve my reviews with Tydal. Thanks

Sowika
美国
大约1个月 人在使用应用
TYDAL已回复 2024年5月30日

We're here to help! Delighted our support team could assist you. Let's elevate those reviews together with Tydal. Thanks for your trust!
- Kevin & TYDAL Team

2024年5月22日

Really helpful especially with the friendly support by Jamie.

Highly recommend for anyone who wants product review app for free

SaraStoneOrnaments
英国
17天 人在使用应用
TYDAL已回复 2024年5月27日

Thanks for the love! We're thrilled you found our support friendly and our app helpful. Recommending us means a lot! 😊👍
- Kevin & TYDAL Team

2024年5月23日

Fast service with Sam from support! Thank you

Monipa
立陶宛
1年多 人在使用应用
TYDAL已回复 2024年5月27日

So glad you had a speedy experience with our support team! You're welcome anytime. 😊
- Kevin & TYDAL Team

2024年5月16日

Great app, easy to use and really fast response times from the team, you'll get a solution to anything you need within an hour.

My Store
南非
大约1个月 人在使用应用
TYDAL已回复 2024年5月20日

Thanks for the shoutout! Glad you find our app user-friendly and our team responsive. We're here to help whenever you need us!
- Kevin & TYDAL Team

2024年5月25日

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.

However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.

Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

Mygreenscape | Buy Plants Online
加拿大
大约24小时 人在使用应用
TYDAL已回复 2024年5月27日

Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team