TYDAL Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (3,400)
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The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.
Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin
Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete
Hi Levente,
Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.
We look forward to hearing back from you soon.
Warm regards,
Lea
Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H
It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin
this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit
Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin
Fantastic app and amazing customer service, highly reccomend this app! Pete was so easy to deal with and made the onboarding process a breeze!
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
trop serviable personne très agréable application au top , merci de votre aide ......................................................................................................................
Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin
Great experience using the app so far! Received help from Lance who was beyond amazing and very very helpful! Looking forward to continuing to utilize this app as my store grows.
Your kind words mean the world to us! Thank you so much for the positive feedback and excellent 5-star review! Feel free to reach out to us anytime if you have further questions or if we can help along the way. 😊 All the best, Kevin