TYDAL Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (3,580)
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My experience thus far has been great. It is very easy to navigate the app. It make doing any changes that needs to be done quite easy. I had previously used another app and was having a few issued and that's why I switched to this one and I am happy that I made the switch.
We are thrilled to hear that you are finding our app easy to navigate and that it has made it easy for you to make any necessary changes. We are also pleased that you made the switch to our app and that it has met your expectations. If you have any further feedback or suggestions, please do not hesitate to reach out to us.
Cheers, Kevin
the customer support is fast and helpful. Lance was very kind to respond to every query and help me make the reviews sections looks awesome and professional.
thanks
Thank you so much for the feedback and 5-Stars! We're so glad you love our services. 🤩 Feel free to contact us anytime if you have any questions. We are always happy to help! All the best, Kevin
Customer service is great! Very helpful and kind. Always a wonderful experience working with Rivo Support!
Thank you so much for your kind words! We're glad to hear that you've had a wonderful experience working with our Support team. We take great pride in providing amazing customer service, and we're grateful for your feedback!- Lea, Rivo Support Manager
Lance did a very good job at answering all the questions I had about how to edit the review widgets and he also told me about the favicon which was such a good suggestion! The app should add a feature to reply back to reviews that way the brand can engage more with its customers.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙂 Thanks, Kevin
This app is so great! The customer service is so quick and helpful. The app itself is so easy to use and navigate through. Super helpful!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Abbie was such a great help and has such fantastic customer service.Whenever I had a question she would have the answer thank you so much Abbie
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback!
Cheers, Kevin
Jel was out of this world helpful. Give her a raise and promotion a share in the company. Really though she was awesome to work with. I hope every time I have questions I reach her. AWESOME JOB!!!!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Our team here at Rivo will be delighted to assist you. 😊 Best wishes, Kevin
This app was really very easy to install and plug into my store. Looks great, modern, and streamlined. Still haven't used it much but I am so excited to get my first reviews! Shout-out to Vicky at Customer Support for her patience and help - awesome!
Thank you so much for the fantastic review! 🤩 We're so excited to be part of your business growth and success! Let us know anytime if you have further questions along the way. Best regards, Kevin
Excellent app and best support. I will strongly recommend everyone to use this app for product reviews
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
The app is easy to use. Arianne from customer service was very helpful. I will try also the popup app. In 5 minutes i was able to costumize everything in italian.
So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin