TYDAL Product Reviews App
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EXPECT TOP NOTCH PRODUCTS AND SUPPORT ALWAYS! Mica was the sweetest and she literally goes out of her way to help us out everytime. I already had Rivo Reviews app for a year and my whole-hearted trust goes to any Rivo apps on Shopify. This company is serious about your success and they make everything available for free. Plus the cutting-edge customer service is up for 24/7 for all your needs. I won't hesitate to recommend Rivo apps! Thanks Mica!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I received help from Abbie and she was AMAZING!! She went above and beyond and provided me with help I didnt even know I needed. Would definitely recommend this app to others and am very pleased with the customer service I received. Thank you again Abbie.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin
I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.
Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin
Very easy to use and online support is fabulous. Arianne provided me some really useful other help related to my store also. Really impressed
Thank you for your kind words! We're glad to know that we were able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin
I highly recommend this App, The UI is very nice and fast, removing the branding on the app was just as fast, when I spoke to customer service, I was connected to Paul who assisted me through everything! I am so glad I found this App!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
So far so good. I haven't had much chance to use it to its full potential but their customer service is excellent. Pete was super helpful and got me set up properly.
I'll update the review if things change down the road but, so far so good.
Thank you for taking the time to share your experience with us! We're glad to hear we were able to assist you with getting the app set up properly. We hope that you continue to enjoy using our app. If you ever have any questions or concerns, please don't hesitate to reach out.
All the best, Kevin
That's Great
Help you for more feedback and help you that get more credit,
Thank you
Thank you for your feedback! It's our pleasure to help and assist! Feel free to reach out anytime you need help!
- Lea & Rivo Team
I installed the app and instantly appreciated the ease and use of it. Thanks to Arianne, customizing the app was an easy and enjoyable experience.
Thanks for choosing our app! We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Arianne @ support team was amazing at communicating and navigating me through my problems.
Thank you for your feedback! Our support team is dedicated to providing excellent support, and we're always here to help in any way we can.
- Lea & Rivo Team
Paul was super helpful in explaining the features on the Rivo reviews app and offered on his own to remove the rivo branding. Prompt and very friendly..look forward to leveraging the app to gather customer reviews and UGC!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin