TYDAL Product Reviews App
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (3,658)
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根據評分
Yeah I know it's free, has great UI, 24/7 live chat, and everything looks good at the surface level, but when we tried to dive deeper, many, many, many bugs there:
- The review req email was not sent even after 72 hours
- Lack of information on their back-end: there's no information on whether our CSV was imported successfully or not, what "import orders" are, etc
- Preview that does not display the actual condition
and so on and so on...
It feels buggy and unreliable. I think this is their (Tydal & Rivo) style of operating their business: releasing a new buggy feature and hoping their users give feedback instead of otherwise. And yes, definitely, that's not our style, so it won't match.
Adrian is amazing he helped me with all my issues!
Thank you for your kind words! We're glad our support team could assist you with all your issues. We're here for you anytime you need help!
- Kevin & TYDAL Team
Good
Thank you for the good feedback!😊
- Kevin & TYDAL Team
pretty bloody good
Love the enthusiasm! Thanks for the great feedback. 😊
- Kevin & TYDAL Team
My sincere thanks go out to Sam for his kind assistance with CSV. A five-star rating goes to the support team.
Thank you for your kind words and 5-star rating! We're here to help anytime you need assistance with CSV or anything else. Appreciate your feedback!
- Kevin & TYDAL Team
Awesome app! Can't believe it's free while all those other apps charge exorbitant fees for the same if not worse app. Support is also quick and friendly. Works out of the box. I would say it's an essential app for every store. Also, check out their other email popup app which is also free! Thanks, TYDAL for your offerings. Cheers!
Thanks for the awesome review! We're so glad you're enjoying the app and our support. We appreciate you recommending us and checking out our other offerings. Cheers!
- Kevin & TYDAL Team
The app is good and service too
Thank you for your feedback! We're glad you're enjoying the app and our service. Here whenever you need us! 😊
- Kevin & TYDAL Team
Great app, easy to use and really fast response times from the team, you'll get a solution to anything you need within an hour.
Thanks for the shoutout! Glad you find our app user-friendly and our team responsive. We're here to help whenever you need us!
- Kevin & TYDAL Team
Amazing support!
Thanks for the amazing feedback. 😊
- Kevin & TYDAL Team
quick response and easy
Thanks for the review! We're glad you found our service quick and easy. Here if you need us! 🚀
- Kevin & TYDAL Team