TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

評價 (2,341)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年9月9日

I just installed the app and had a great experience so far. Jel was very helpful in getting it set up. I haven't used it yet but so far it seems very easy and simple to use.

The Sparkling Pebble
美國
使用應用程式 25分鐘
TYDAL 已回覆 2022年9月9日

Marvelous! Thanks so much for installing our app, and we are so glad that you had a great experience so far! If you have any further questions or experience issues along the way, just let us know. We're always here to help. 🙌 Cheers, Kevin

2023年3月1日

It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.

Thanks You, and wish you very good luck for coming days.

THEGSND LLC
印度
使用應用程式 25分鐘
TYDAL 已回覆 2023年3月1日

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin

2023年1月6日

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
英國
使用應用程式 25分鐘
TYDAL 已回覆 2023年1月8日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

2023年1月27日

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
美國
使用應用程式 25分鐘
TYDAL 已回覆 2023年1月30日

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

2023年5月29日

Uninstalled the app then the review widgets stayed. These leftover codes are literally impossible to delete

Silkys
匈牙利
使用應用程式 大約13小時
TYDAL 已回覆 2023年5月29日

Hi Levente,

Lea from Rivo. Thank you for bringing this issue to our attention. I'm really sorry to hear about the trouble you are having with leftover code.
We would love to offer our assistance to help resolve this issue for you as quickly as possible. I've reached out to your email to get to the bottom of the issue.
You can reply to the initial thread we reached out from or send me an email at lea@rivo.io.

We look forward to hearing back from you soon.

Warm regards,
Lea

2022年11月10日

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
美國
使用應用程式 25分鐘
TYDAL 已回覆 2022年11月10日

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

2023年2月28日

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
美國
使用應用程式 24分鐘
TYDAL 已回覆 2023年2月28日

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin

編輯時間:2023年1月14日

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
美國
使用應用程式 24分鐘
TYDAL 已回覆 2023年1月16日

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

2022年11月8日

Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit

Miss Kunterbunter
德國
使用應用程式 24分鐘
TYDAL 已回覆 2022年11月8日

Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin

2023年3月3日

Great app and really easy to set up and confirm verifed. Superb customer support. Thanks Mika :) support me

SVRG.
印尼
使用應用程式 24分鐘
TYDAL 已回覆 2023年3月3日

We're glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin